ringback tag soc invoked sms details

was on with rep to get my blackberry vp working

she fianly got visual voice mail working
live tv working

cant get ringback's to work when i go to my account on my phone and goto manage subscriptions i get there when i click on ringbacks
ringback tag soc invoked sms details

the rep doesnt even know what it means she sent anther ticket to :" rogers back room AGAIN :