Reply With QuoteI'm glad it's getting sorted out but this is precisely why a warning should have been given. This could have easily been resolved without anyone having their service cut off especially when it simply boils down to changing Twitter alert settings.
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Radiation is good
Cutting you off for that reason....is NOT cool!
Mobilicity frees Canadian cellular smartphone users - or at least - till one of the big 3 gobbles them up!
Why yes, that is a bag phone
I'm glad it's getting sorted out but this is precisely why a warning should have been given. This could have easily been resolved without anyone having their service cut off especially when it simply boils down to changing Twitter alert settings.
My screen is bigger than yours
Well the incoming msgs is a free service now so that's a lot of money being lost. They should have called though.
Sent from my HTC Panache using HowardForums
Why yes, that is a bag phone
This is a good reason why they should never have gone free incoming IMO.
But yes, they should at least send a text or a warning before cutting you off.
My screen is bigger than yours
Well most people don't get nearly that many text msgs per day.
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Phone Expert
update at 1:58pm PST
Got my phone back on. Roaming text is the reason for phone being cut off. He still wouldn't give me a hard number for cut-off. Just said 20,000 msg received are excessive. He did mention that while at home, it's okay but not roaming. I've turned off twitter and FB updates now.
I can certainly understand that they need to shut text msg off while roaming but I'm still annoyed that my phone got cancelled in the first place for no warning. And of course, the money I put in my-wallet is all gone and I believe they remove my $2 off pre-authorized payment discount.
@endlessdayz I'm a news junkie, I like to read latest updates from major news organizations. I use twitter app while on campus or at home. While travelling on the bus, I just read text msg.
Current Plan
$56 Smart Plan + tax = 63.28
Radiation is good
Think of it as, your excessive texts were paid in full by the $2/month and your My wallet. Atleast you got your number back. But yeah they should have warned you beforehand. or when you reach 10000 out of 20000 texts while roaming.
Line 1: MMo45 for $30/M
Line 2: Wish40 for $35/M
Line 3: Wish40 for $35/M
Line 4: Wish40 for $35/M
My screen is bigger than yours
Yeah I understand what you mean. I'm sort of the same way. I don't do it by text msg. I do it by news applications. So I always thought it odd to get that many text.
Sent from my HTC Panache using HowardForums
Phone Collector
My take on this whole "unlimited" controversy is that Mobi has to a large degree built their brand differentiation around it.
Because of this, to actually have a published or even internal fixed 'limit' number would leave them entirely open to being sued for false advertising and threaten the very viability of the business.
This is why, I expect they will never under any circumstances be pinned down and give a limit number for data, texts, phone calls...
From this perspective the process for cutting off "abusers" must necessarily remain arbitrary and secret.
All that being said, it doesn't explain why a warning can't be sent to the purported abuser rather than just pulling their plug.
This approach makes no sense to me and just seems to invite bad p.r.
Sent from my Nexus S
Radiation is good
I think they should've just cut you off on receiving text if text was the problem, not your entire line, and certainly not without warning.
That said. How do you deal with all those text? I wouldn't want that many texts on my phone.
I've climbed a cellphone tower
Who woulda thought.Originally Posted by NotFailWhale
In the AWS/cellular context, TAFL is Industry Canada's list of all base stations in operation, as submitted by the spectrum licensee the month prior.
The underlying database is Industry Canada's Assignment and Licensing System (ALS)
A subset of the ALS is published monthly as the Technical and Administrative Frequency Lists (TAFL)
Real-time access to the AWS/cellular data of ALS is provided by Spectrum Direct's (SD) Geographical Area Search
Phone Expert
I guess I have a lot of time to kill on the bus. Also, it's my habit carried through from the dumb phone days. When major news hit, it's a burst of the same tweet sent out by different new outlets. Just a lot of scrolling through to get the gist.
Radiation is good
Still though... they shouldn't cut you off without trying to attempt to deal with the situation. I would go and complain to the BBB or the CCTS! Afterall you have prepaid for roaming services, etc.
Mobilicity frees Canadian cellular smartphone users - or at least - till one of the big 3 gobbles them up!
Why yes, that is a bag phone
With a few of these incidents every now and then, any company goodwill gained in between will be lost in translation. I can't imagine that text messaging would be disruptive to the service in any way shape or form, particularly when it's rogers network that is dishing out the texts. It is not OP's fault that the service is unlimited. I hope there was some form of pay back for the inconvenience. These situations provide the best opportunity for a company who purports to be different to show what that difference really is.
I've got more phones than fingers
A customer generally can't control incoming text messages, although I realize we are talking about subcribed-to texts here. This sounds outrageous if that really was the reason. And to do it without warning?
Last edited by computergeek541; 05-24-2012 at 10:11 PM.
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