Simple call forward to U.S...or so it seems....advice for using two phones

**too_many_phones** · 05-28-2012, 10:47 PM

For the next few months I will be splitting my time between the United States and Canada about 50/50. I have a Rogers Samsung GII LTE and an AT&T BlackBerry Torch 9810.

I only want to carry my U.S. phone in the U.S. and my Canadian phone in Canada.

I just found out Rogers doesn't allow call forwarding to the states.

Is there a work around or app that will allow me to forward calls (and ideally, texts) from Rogers to AT&T and vice versa?

**xtachx** · 05-28-2012, 11:43 PM

Originally Posted by too_many_phones

For the next few months I will be splitting my time between the United States and Canada about 50/50. I have a Rogers Samsung GII LTE and an AT&T BlackBerry Torch 9810.

I only want to carry my U.S. phone in the U.S. and my Canadian phone in Canada.

I just found out Rogers doesn't allow call forwarding to the states.

Is there a work around or app that will allow me to forward calls (and ideally, texts) from Rogers to AT&T and vice versa?

1. google voice
2. Other providers (Telus,Mobilicity etc)
3. Voip.ms

**some-gei** · 05-29-2012, 12:27 AM

Set up a Canadian DID with voip.ms and set it up to forward to your US number. Then forward your Canadian cell to the DID.

For texts, you can go to the extreme messaging mobile site on your phone and have Rogers copy all your texts to an email address.

**voipser** · 05-29-2012, 01:30 AM

Have anyboy tried out voipclub.biz they seem to have very cheap DIDs and phone rates, if anybody have used or tried them please share your exprerience?

**ceredon** · 05-29-2012, 06:59 AM

Originally Posted by xtachx

1. google voice
2. Other providers (Telus,Mobilicity etc)
3. Voip.ms

Forwarding to GV would require US forwarding.

Originally Posted by too_many_phones

For the next few months I will be splitting my time between the United States and Canada about 50/50. I have a Rogers Samsung GII LTE and an AT&T BlackBerry Torch 9810.

I only want to carry my U.S. phone in the U.S. and my Canadian phone in Canada.

I just found out Rogers doesn't allow call forwarding to the states.

Is there a work around or app that will allow me to forward calls (and ideally, texts) from Rogers to AT&T and vice versa?

Rogers certainly does allow call forwarding to the US. Keep in might that you will be on the hook for potential US long distance and call forwarding fees, depending on your usage and plan.

It is likely that they have not enabled it on your account (I think they disable it by default because of the potential charges). Call and ask to have it enabled.

**too_many_phones** · 05-29-2012, 12:12 PM

Originally Posted by ceredon

Forwarding to GV would require US forwarding.

Rogers certainly does allow call forwarding to the US. Keep in might that you will be on the hook for potential US long distance and call forwarding fees, depending on your usage and plan.

If Rogers certainly does allow U.S. call forwarding can you tell me who to call and what I need to ask for?

From Rogers live chat:

12:53 PM Sean: Hello and thank you for choosing Rogers Wireless/Mobile Live Chat TECHNICAL support. My name is Sean. How may I assist you with your TECHNICAL issue today?
12:54 PM DT: Hi Sean....I need to call forward my Rogers number to a U.S. number. I've tried using both GSM codes and the phone feature on my Samsung Galaxy II LTE, but I receive an error
12:54 PM DTt: I understand that by default, U.S. call forwarding is disabled because of the potential for large U.S. long distance bills.
12:55 PM Sean: I'm very sorry but Rogers cannot guarantee that forwarding to a non-Canadian will work.
12:55 PM DT: I would like to have it enabled, however,
12:55 PM DT: Its to an AT&T number so if it is going to work anywhere, it should work there
12:55 PM Sean: Alright, because of the type of account you have for your wireless, please contact our Business support at 1-866-727-2141 and they would be happy to assist you.
12:55 PM DT: It is a family plan, not a business plan
12:56 PM Sean: Alright, regardless of that, you will not be able to froward to a non-Canadian number.
12:57 PM DT: Really? I thought it was available, you just had to specifically request that it is enabled, and indicate awareness of the potential charges
12:57 PM Sean: I'm sorry but you can only forward to Canadian numbers.
12:58 PM DT: so calling the business support line won't help?
12:59 PM Sean: Most likely not.
1:00 PM DT: Is this a technical problem or a Rogers dictated policy?
1:01 PM Sean: It's really an issue of possible compatibility. Rogers cannot guarantee that the other carrier would forward the number correctly.
1:02 PM DT: So you block it rather than let me try at my own risk?
1:03 PM Sean: Yes and no, you are asking policy questions of technical support. I can only guess at the reason why it is not available
1:03 PM DT: FYI....the guy at the next desk to me forwards his Telus phone to a U.S. number
1:04 PM Sean: Alright.
1:05 PM DT: So AT&T appears to be able to handle call forwarding with no problem

**ceredon** · 05-29-2012, 12:21 PM

Maybe "international dialing while roaming" as per WorldIRC in this thread:
http://www.howardforums.com/showthre...forward+google

Might also need to request to speak to loss prevention or Network Operations Centre departments. Also test it with a +1 before the area code. Have you tried it and it didn't work or are you just going by what Rogers reps told you (they aren't always the brightest)?

**Dx3** · 05-29-2012, 01:30 PM

I recall reading somewhere that using Rogers One Number allowed you to forward to US numbers, but I'm not 100% sure. I believe that there is pay per use on that if it works. I've never used it as I just forward to my voip.ms Canadian DID.

**too_many_phones** · 05-29-2012, 01:41 PM

Originally Posted by ceredon

Maybe "international dialing while roaming" as per WorldIRC in this thread:
http://www.howardforums.com/showthre...forward+google

Might also need to request to speak to loss prevention or Network Operations Centre departments. Also test it with a +1 before the area code. Have you tried it and it didn't work or are you just going by what Rogers reps told you (they aren't always the brightest)?

I've tried both through the forwarding feature on my phone and the GSM * codes and neither work (with or without the +1).

**alexanderdragon** · 05-29-2012, 02:38 PM

OK, i have been doing similar, got a cheap Canadian DID goes to pbxes.org account, and settup your google voice with your pbxes.org account, and your google voice to your us cell number.
so it works like
Rogers=> Canadian DID=> pbxes.org =>google voice=> us number.

**cloneman** · 06-03-2012, 09:51 PM

Originally Posted by alexanderdragon

OK, i have been doing similar, got a cheap Canadian DID goes to pbxes.org account, and settup your google voice with your pbxes.org account, and your google voice to your us cell number.
so it works like
Rogers=> Canadian DID=> pbxes.org =>google voice=> us number.

Sign up for rogers one number.
Sign up voip.ms or other forwarding service that provides Canada -> US forwarding

Rogers -> Voip.MS -> U.S. number.

Note that this doesn't work for texting, you need other workarounds for that. (ex. extreme text messaging forward/copy to an email account)

**EmptyHeaded** · 06-05-2012, 10:53 PM

is your line a new line? I had a 3 month "probation" period where it wouldn't allow me. Once it was over it forwarded to US numbers just fine.

**too_many_phones** · 06-06-2012, 04:35 AM

Originally Posted by EmptyHeaded

is your line a new line? I had a 3 month "probation" period where it wouldn't allow me. Once it was over it forwarded to US numbers just fine.

Does U.S. call forwarding still work for you? My line is new, but an additional line on a long-standing account. I would have thought that in one of my several calls to technical support they would have mentioned that it would be available, but this would be my easiest solution. Thanks.

**too_many_phones** · 07-23-2012, 10:59 AM

FYI....this works beautifully on Rogersonenumber. In addition to straight call forwarding, I can have the number ring simultaneously on two phones (both AT&T US and roaming Rogers Canadian phone).

**EmptyHeaded** · 07-24-2012, 08:23 PM

Sorry I didn't even get notification you replied. Just saw the thread again now.

It still works and actually one-number messes it up big time for me, hence I got them to disable one number.

The short of it is after HOURS on tech support and them not able to figure out why it doesn't work, a CSR realized my "new" addition line to an existing 4 year account still goes under probation. So once probation ended I had no issues forwarding my calls to Google Voice.

One number in short did allow me, but I have the "$50 unlimited NA plan" and when I was on one-number there was a bug that charged me for LD because it was forwarding to the US even though it was included in my plan, but call forwarding set up without one number was free. I am not sure if they fixed the glitch, and I never got one-number to correctly work with GV as my voicemail.