A friend of mine who has been using MetroPCS in California for quite some time has recently traveled to the east coast. Throughout her drive across the country she was able to to call me and others in the 240 area code. As soon as she crossed from TN to VA all attempts to ring a 240 number was met with a busy signal. Although this is a minor problem she cannot call prospective employers who use area code 240. Currently she resides in MD just outside DC.
Three different times we called MetroPCS support and was told that area code 240 is an international call. We have tried a PRL update along the interstate because it's shown as a MetroPCS home area. That doesn't work at all. The closest MetroPCS outlet is north of Baltimore which is close to 100 miles away.
Is there something we can do other than moving to another carrier?
well does she have a android smartphone she can install google voice and that will give her a free number which will forward all cars to her real number and it will seem like she still lives in the same area, no calls lost!
Edit: u said she isnt receiving calls? well thats an easy fix
have her go here and create a free google voice and have it set up to be forward to her real number.
dosnt matter if she dosnt have a android smart phone this will even work with a house phone, all she needs is a gmail account then go to that link and create a free number and prob solved!
just make sure after she creates her google voice number and associates it with her real number that she goes back to her google voice account same link above and goes to settings and changes her settings to allow calls to connect directly if not people will have to say their name first and she will have to press one to allow call to be connected kind of like a collect call lol.
I figured you didn't correctly read my original post, but didn't want to insult you. To give it one more chance I ran up Metro this AM. Actually spoke to a knowledgeable CSR who also had no idea why no connection to the 240 area code. Suggested we drive to an actual 'home' area to test the phone. That would involve a 160-mile round trip to north of Baltimore for a few seconds of testing. Even if gas was dirt cheap we wouldn't do it.
Decided to switch carriers when the current plan expires next month.
Rather strange that they don't have any outlets in the Washington, DC area at all.