Scamed and Scam on my Fido Account Buongiorno Content Provider Gamifive Help

[ziadsa]

Today after 10 years With Fido,
i receive my Invoice with $10 charge actually $9.99 looks better.

i called Fido to ask them What is this company they said to call them on there 1-800 number 1-800-986-4614

i never heard or called this company before, so i Google Mobivillage games guess what i get all Scam complaints people operate from South America they found a whole via mobile operator and they steel money

after a long battle with the agent and telling him to provide me with Proof that i authorized them to charge, as premium service usually You have to accept by sending a yes,<< Fido CSR agent Answer was yeh but not this company

can someone explain to me the procedure how such companies can scam people and steel there money just by grabbing there phone numbers? Maybe i will open a company like that offshore


## isn't all premium services has to be obliged or forced to get a text sms with yes from the Customer Phone number to subscribe? if the Answer is NO, isn't Fido or any Mobile operator has to have proof that customer authorized any third party to take charges on there account.##

Its same if i am a merchant and i have my customers credit card numbers, and i start charging them , i have to have proof of the service / product they got from me or a signed form, or they will get there money back from me and the company who gave me the merchant credit terminal will charge me back + Fees , and if i do it often i get warning then they take out the terminal

How in real life Fido give me an answer: any premium service by just having your phone number they can be authorized to take money from your Account.

Please i need an explanation for that and for others in Canada to be protected, and Fido you have to shutdown this company, just Google that company and you will see its Scam.

oh By the way i am adding this for the scammer link i found via google:

http://gamifive.mobivillage.ca

PLEASE any Fido Ops around look at that website doesn't look its created just for Scam nothing on it beside pictures hehehehee

[ziadsa]

I just called that company they answered In Africa, and they confirmed for me no need to confirm, they have options to charge my bill by just getting my phone number, i told them to proof that i did subscribe they do not have any data, i asked the lady are you located in Canada they said We are international Company ( scammers hehehehehe) how come Fido Charge Taxes in that while they are international Scammers )

Then i told the Lady that i will Compalin for the Canadian Governemt about you and the CRTC , she hanged up the phone.
please.

Please let any Fido Customer Gent to be JAmes Bond for one Day and save your Customers from SCAM, Just call that Company, they will answer in Africa

[jattdesi]

Wow, As we all know Canadian Cell Providers get a cut out of scams like these, so they let it continue, which company wouldn't want extra revenue. This is the whole reason why I use prepaid service and have just enough money to cover my prepaid monthly charge. I hope you get this sorted out. Good Luck

[ircu]

I just called that company they answered In Africa,

This whole post is confusing and hard to follow. But this line is the most confusing because I was not aware Africa was a language.

Also Fido cannot shutdown a company.

Why wouldn't Fido Charge taxes on something on your bill.

How is a international company automatically a scammer? Does this make Apple a scamming company?

[ceredon]

Fido won't sort it out for you. They, along with the other main Canadian carriers, created the premium SMS platform in Canada and they 'regulate' it. They get paid everytime they they charge you. While the charges may be fraudulent or outright theft (which Fido aides and facilitates) don't expect most reps to either understand the problem (^) or have the moral compass to recognize why it is wrong (^).

The carriers included rules for premium SMS that requires the providers to receive a double confirmation from the end user and requires the carriers to audit the providers and allows the providers to deny access to individual providers. But, given the financial benefits, it isn't really a surprise they take a hands off approach and ignore the problem (other than collecting the money. They always have time to collect the money).

[ziadsa]

This whole post is confusing and hard to follow. But this line is the most confusing because I was not aware Africa was a language.

Also Fido cannot shutdown a company.

Why wouldn't Fido Charge taxes on something on your bill.

How is a international company automatically a scammer? Does this make Apple a scamming company?

Thanks for your Reply,
i said they answered in Africa Not African ( they answered in the continent of Africa, and they refuse to gave me there physical Address.)

I never Said International COmpany are Scammers, but for Sure international Companies without Head office or any Physical Address are scammers, Correct me if i am Wrong

[ziadsa]

I think Fido or any other Operator in Canada will get a Class Action Law Suite, i am Sure in Quebec multiple complaint to the Consumer office protection will be a Winner Against any Company.

i got credit Back from Fido as i was ready to cancel my service.

But i am worried about any other Canadian who is getting scammed. Fido or Any other Operator will Force Customers to Pay as a lot of people does not know the Laws,

on my End i asked for Confirmation that i authorized the Scammers to charge me, Fido Answers was we do not Have, i am a winner by Law.

No One on Earth has the right to access my account without my Authorization, Anyone Access my account without a proof , will be taken to court and reported to legal authorities.

i am writing here to ask Fido to take action and protect there Customers and save them time calling and screaming on the phone, I am pretty Sure customers will feel Safe and protected

on my End i have no trust anymore.

[Mark2000]

I had the same issue. I don't know how I got the Buon Giorno subscription, as I never responded to any texts confirming I wanted it. I called Buon Giorno and they sent a request back through Fido and the charge was reversed on the bill.

As much as I don't like that I got hooked into the subscription without my knowledge, I was pleasantly surprised at how painless it was to get the money back. I was skeptical the money would show - they said they were sending me a cheque, but instead, the money just got reversed on the bill.

[ziadsa]

Luck you Mark2000 , but why we have to waste our time and follow the scammers we should be protected as we are protected by law, i am not responsible to contact anyone else beside Fido.
Fido has to proof and make Sure that There subscribed Customers Authorize any third party to charge them.

No Proof Charge has to Reversed by Fido unless they have proof we authorized third party To charge us, then i am responsible to go after the third party.

things does not supposed to go so easy, They have to Force third party to receive a confirmation message from the Customers cellphone number.

[robsaw]

http://www.txt.ca/english/consumer/faq.html#3

6. What should I do if I feel that I’ve been charged for services that I didn’t sign up for?
Contact your service provider to get the customer service information of the company running the service. They will be able to give you details about your account and the services used on your phone. You may also refer to the following web site to find a complete list of current text messaging programs and the associated customer service information: http://txt.ca/codeList/codeListEN.php. If you have already contacted your service provider and the company running the text messaging service and your concerns have not been adequately addressed, you can the Commissioner for Complaints for Telecommunications Services (CCTS), an independent third-party complaints resolution service. Information about the CCTS is available at: http://www.ccts-cprst.ca or 1-888-221-1687.

[ceredon]

http://www.txt.ca/english/consumer/faq.html#3

6. What should I do if I feel that I’ve been charged for services that I didn’t sign up for?
Contact your service provider to get the customer service information of the company running the service. They will be able to give you details about your account and the services used on your phone. You may also refer to the following web site to find a complete list of current text messaging programs and the associated customer service information: http://txt.ca/codeList/codeListEN.php. If you have already contacted your service provider and the company running the text messaging service and your concerns have not been adequately addressed, you can the Commissioner for Complaints for Telecommunications Services (CCTS), an independent third-party complaints resolution service. Information about the CCTS is available at: http://www.ccts-cprst.ca or 1-888-221-1687.

The problem I have with that is that the carriers/CWTA (the carriers association), who actually run and profit from the service completely absolve themselves of any responsibility. In that quote, if you have a problem, you go to premium SMS provider. If they are truly scammers, then they won't refund anything. Then, instead of going to the next logical step, that being the facilitator/service provider/carrier to have it resolved, they say you would have to file a complaint with the CCTS.

txt.ca is run by CWTA which is owned and operated by the carriers. So it seems more than convenient for them to recommend all avenues but themselves, the only group that really has any control over the problem.

[Noobing]

This whole post is confusing and hard to follow. But this line is the most confusing because I was not aware Africa was a language.

Also Fido cannot shutdown a company.

Why wouldn't Fido Charge taxes on something on your bill.

How is a international company automatically a scammer? Does this make Apple a scamming company?

The original poster obviously does not speak fluent english, not sure why you are poking fun when he's simply trying to get help? Prick.

[z24gta]

The original poster obviously does not speak fluent english, not sure why you are poking fun when he's simply trying to get help? Prick.

Icru has stocks with Rogers, so he goes on the attack.