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Thread: Very poor customer service at T-Mobile

  1. 06-19-2012, 05:48 AM #46
    williamO
    williamO is offline Where's the dialtone?
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    I think it depends on the csa.
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  2. 06-19-2012, 08:45 AM #47
    richrf
    richrf is offline Phone Expert
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    Hi everyone,

    Just to update.

    I wrote a complaint via the online BBB (Better Business Bureau). I heard from T-mobile within a few weeks. The customer service representative offered a full refund and this matter has been closed. Thank you everyone for your advice and support.
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