Wow - Republic Wireless confesses that they've MUCKED this up.
One poster, over at the RW forums, wrote: RW you are killing us with this approach of delay, excuses, delay, excuses, etc. Try "WE BLEW IT, because we can't deliver on 98% of our promises on time".
Dally responds: but...isn't that essentially what I said in my post, just not so eloquently?
RW won't tell upcoming beta wavers what phones will be available to them; and another poster said that RW's lack of customer service is crippling them to attract new customers or have the ones 'in waiting' actually sign up to pay for a service that is fraught with problems.
At this point, I'm glad to be in one of the last waves, (which according to their timeline, I may not even be contacted to possibly join unitl 2013) as it seems RW has so many problems. And their forums are a mess. You can't even follow things coherently as you have RW reps reponding to comments of comments of comments left by angry and frustrated customers. Oh, another thing - that phone that they started with, the Optimus, they said that they will no longer be developing and supporting it and current beta people will have to dig deep and come up with fresh money to buy their own replacement when they have newer phones, not even a trade-in offer - that is NOT cool!!
Do you mean they will just stop devlopment of it, or that they will terminate service on them? IF it's the first one, it's not bad. If it's the 2nd one and forcing people to buy a new phone, then prepaid is therefore pointless and they might as well be a subdizised carrier. If I have to replace my phone ever 1-2 years that means it's not that much cheaper then other plans. I like to prolong my hardware until it doesn't work well for me anymore.
The sense I got from the once over I gave the forums at RW was that they were so busy working on getting newer phones certified by Sprint that they were not going to do anymore updates or bug fixes on the Optimus that they straddled original beta testers with. Some holders of that phone were vocal and asking for/telling RW that if they were going to abandon the phone after only 7 months, with it still being quite buggy, that they felt that they should be given a newer phone (or at least sharply discounted) to continue with the RW beta experiment. I can see their point. When I buy a new phone, as a replacement, I want it to last a good 2-4 years, and not just 7 short months - and I mean something that is fully functional without major bugs or problems, which does not seem to be the case with their current phone.
Quite a few are saying that RW 'pulled the trigger too soon' on making this a public beta, while others are saying that they weren't even ready for that - that they are still in a debugging alpha mode.
My feeling is that they pulled the trigger on starting their Beta public trials too early and also they should NOT have gone with Android based phones... Why do I say this? Well Android specs per phone do not appear so well buttoned down as say an Apple phone which is totally controlled. Now the Windows based phones also appear better controled by MS. This matters because it appears that every single new release of an Android phone has it's own version of operating system tweaked by the manufacturer.
So RW have been faced with the usual updating of the software on the first trial phone while developing newer/better software for the THREE new phones. One can see how they have become incredibly streteched and appear to have allowed the support for the first phone to have a lower priority than the new phones. Of course this upsets the early Beta users.
I can't see them making the decision to move from Androd to say Windows 8 based phones but I do feel this is the best long term route for them.
I also believe that MS will have some of it's own "hybrid" ideas built into their upcoming W8 phone release around October. After all MS owns Skype and the latter publically says it's focus thru end 2012 is on mobility. Reading the tea leaves here one can easily see MS morphing together Voip functionality and messaging and social experience and a single telephone number with integration into phones, tablets and desktops. MS has already spent $8.5B on Skype and they did this for good reasons.
Ergo RW may find they are not the only player in the hybrid arena soon. Also why do we still have plans for Minutes + data? Everything is digital these days so which carrier and phoe manufacturer will be the first to annouce phones/plans using wireless data ONLY + WiFi. Gotta happen before the end of this year IMHO.
From what I am reading is Republic Wireless a huge gamble in a tough market place. I am in Beta G group which has a ways to get there and I am wondering if I should be considering Republic Wireless or better to forfeit my status and not give up on my Windows Phone (Dell Venue Pro) on StraightTalk?
I'm in the same boat neftv. I run a business so I need a phone with coverage. I need a lot of mobile data some days (few hundred megs) other days I need hardly anything or nothing. It depends when I have jobs.
Now I'm hearing reports of still bad sound quality of wifi, lack of support, and no customer service. At least on ST I know if my phone is lost, stolen, broken, etc I can simply order another sim card and a new international phone to use on ATT w/ST. I could have it taken care of in a day or 2. How long would that take with a company that doesn't get back to you for days at a time?
As a business owner, I can't easily take a chance like that, until I find out if this company even tries to assist people.