Sprint to charge $15 for number change still free via Sprint.com

[corrupt81]

A new tiered system for Sprint's Total Equipment Protection plan? Herp. Charging customers $15 to change their Sprint phone number? Derp. Sprint's decision to start charging moolah come June 10 when changing phone numbers via a Sprint store or Care call representative likely won't sit well with some folks. Fortunately, there's still a way to get that phone number changed without lightening your wallet, according to Sprint's Support blog. By logging in to Sprint.com and changing your phone number through the "My Preferences" tab, you can get your new digits without having to fork over that pesky phone number change fee. Now you can channel your mind to more non-herpy-derpy things, like pre-ordering that shiny, new Samsung Galaxy S III, for example.

http://www.engadget.com/2012/06/09/s...0-free-online/

[Protagonist]

Not good for us consumers, but it moves Sprint in line with the rest of the industry and their standard fees.

[rilharri]

Not good for us consumers, but it moves Sprint in line with the rest of the industry and their standard fees.

You can still have it done for free it just saves on CS with people calling every month for a new number.



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[503ducati]

You can still have it done for free it just saves on CS with people calling every month for a new number.



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Edited title to reflect story.

[cmandd]

You can still have it done for free it just saves on CS with people calling every month for a new number.



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Which makes it good for the consumer by lowering CS costs that implact monthly plans pricing.

[likeitmatters]

it makes me wonder why the same people keep changing their phone numbers and I am glad they are charging to change it. I get tired of having the same people call in every month to change for some insane reason.

[Protagonist]

Which makes it good for the consumer by lowering CS costs that implact monthly plans pricing.

Which might be nice if it actually happened. Seen much lowering of prices and fees around sprint lately?

[503ducati]

Which makes it good for the consumer by lowering CS costs that implact monthly plans pricing.

I agree, they could have went a couple different ways with this by still charging either way and not keeping a free option at all.