I'll start by apologizing for being a newbie and needing help so soon into my PP adventure. I'd appreciate any guidance as I've searched but not found a straightforward answer.
I bought a new moto droid A855 from ebay for my son, was able to go to pp, register the MEID HIX # and get a phone#, then turn on the phone and successfully activate that # on the phone. Problem is... I can't make or receieve a call- it rings once/twice then makes a beep beep beep sound and ends the call. I can however text and hit my wifi. Any ideas? I am by no means super techie, but I can follow setp by step instructions ;-)
Was supposed to surprise him with this tonight. TIA
If you used a dealer to activate, contact the dealer for help. Or you can call PPC CS for help. Hopefully they will be able to fix it. If not, suggest an ESN reset. If that doesn't work, I've heard of cases where phones have been registered with two phone numbers, which of course causes problems. Good luck.
My PagePlus Phone History---12 Years & Counting
Ericsson AF738, Jul 2001 - Dec 2003, Std Plan, $30/Yr
Qualcomm QCP 2760, Dec 2003 - Feb 2008, Std Plan, $30/Yr
LG VX-8600, Feb 2008 - Apr 2010, Std Plan, $30/Yr
Samsung Omnia SCH-i910, Apr 2010 - Nov 2011, Std Plan, $80/Yr
HTC Droid Incredible, Nov 2011 - Jun 2013, Std Plan, $80/Yr
Thanks for the advice. The signal strength on out verizon phones was fine, ther was $ in the account, etc so I went ahead and contacted ppc and after the rep had me power ift off for 5 min while he did something on his end, it worked upon powering up. Who knew it could be that easy!
Appreciate the help and look fwd to being here.