ZTE Warp losing connectivity

[mphhammer]

Hi,

I set my wife up with a zte warp last month. It has been working well for her, but there seems to be 1 issue. It has happened 3 times so far. Her phone will loose all connectivity. No internet, txt or calls will work. The phone will show no service. Once she reboots everything works fine. Have other people been experiencing this issue? It is really quite frustrating when people are trying to get in contact with her and nothing is going through.

Thanks,
Michael

[T2GWireless]

I have sold many many Warps since they have first come out. Never have I heard of this issue in either of my stores. I have only ever had one warp come back with problems, was the users fault. He put in in his pocket with his keys puncturing the screen.

My advice would be to take it to an Authorized Boost store, (not a big box store) and talk to them about warranty issues. To me it sounds like a warranty return.

Be sure you watch them check your coverage on the boost website, and make sure they show you the coverage results where you live. Make sure you have good coverage. If you don't, then I would throw a fit where you purchased it, because the retailer SHOULD check coverage before they sell. It's a policy of mine, and it should be everywhere else....but that doesnt mean people wont rip you off to make a dollar.

If you have any more question, my store contact info is in my profile. I would be happy to help you further if need be.