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Thread: Have you upgraded your SIM card?

  1. #16
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    Quote Originally Posted by xtachx View Post
    SIM swaps cant help you with reception. If the Signal is physically NOT THERE, a sim swap cant magically create it.

    The only time when a SIM swap helps you is if the old one is burnt / defective.
    Can someone elaborate on the signs and symptoms of a 'burnt / defective' sim? I would think, it simply doesn't connect AT-ALL..no?

    Otherwise, yep, I laugh at anybody who says 'try a new sim'. Unless they program antenna boosters into that little sim card...it's not exactly going to magically boost/improve your signal.
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  2. #17
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    Quote Originally Posted by will888 View Post
    I think you can update your number. I had to do that because my SIM has no number. In android, go to the dialer, settings, additional settings, my phone number, enter new number.

    Sent from my Nexus S using HowardForums
    I have windows phone, but tried on a droid too. Thats the number that the sim would report to the phone and no wy of changing it on windows phone.

  3. #18
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    Quote Originally Posted by tonytoronto View Post
    I have windows phone, but tried on a droid too. Thats the number that the sim would report to the phone and no wy of changing it on windows phone.
    The wind SIM I got had no number tied to it. I was able to put in a number and it stuck. So I assumed that what I did was equivalent to overwrite action onto the SIM. When I put in my mobilicity SIM, I get the number from that SIM. So I don't think there is anything saved on the phone. Find a friend with an android phone and try it.

    Sent from my Nexus S using HowardForums

  4. #19
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    They stole it from the playbook at Fido! years ago, (long threads here), Rogers / Fido 's 3G network had big problem, largely due to their under capacity and fast growing users especially via iPhone 3G. Fido kept blaming it on the SIM card, originally only blaming older versions of the SIM cards. Later on, blaming it on even newer versions of SIM cards (like in this thread, called it defective). Later on, even the customer service caught on, rather than just technical support making that determination. In my personal case, they would not even give me warranty claim on the SIM card (directly breaking their internal policy), and they would not continue the troubleshooting with me (i.e. helping me) unless I went to get a SIM swapped (mind you , at the time, a Fido SIM is $35. + tax, and that had to be out of my pocket). Of course, all the while, it's their network that was the problem. And of course, quite a few HoFo members were protecting Fido / Rogers, and I'm not even sure if they were on their pay or what.

    That was a dirty but effective strategy, shutting out the customers. Now WIND has learned how to mistreat their customers, or "protect themselves", if this is true.

    Initially, there is some truth to the SIM issue, because some customers were using so called "2G SIM", basically very old versions of them. e.g. I had one that was ST32 for years. They had slower processor and thus slow in answering back authentication challenges from the network, and in a constant stream of data traffic, this will break the data traffic. So of course, a so called "3G SIM" is required and that is alright. But later on, they make a run on the idea, and start blaming everything on the SIM and even accusing SIM just being broken. As customers (99.99% of them) do not have the means to test the validity of a SIM, they easily get their way. That's why I said it is DIRTY trick!

    I have used many many SIM cards and I have yet to have a fully defective one yet. Lately I have one that is a bit wonky only because it survived a device (a MiFi 2372) that was very hot. It still works but I have to bend it back a little as it has a contact problem. Other than that, never had a bad SIM!

    And actually I had the SIM that came w/ the iPhone 3G box, so it was a 3G SIM. The CSR still insisted that the SIM is not "new enough", insisting that I changed it to the newest one.

    If WIND ever dares to tell me this BS, I'll leave them immediately!
    No longer on a leash by Fido

  5. #20
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    It is definitely helpless. No improvement at all.

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  6. #21
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    swap sim only if your new phone has trouble reading it. I did that a few months ago. Happy camper ever since!

  7. #22
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    Hey guys, i've been having reception problems for the past 6 weeks. I'm using a nexus s phone and for the past 6 weeks or so I've been getting missed calls and no signal in areas that i know have good wind coverage. Also, my wife has same phone, same service provider and her phone had no issues. I went into a wind store and they replaced my sim card with a newer white sim card and I have no more problems. It's been a week and so far so good. I don't know if this was a coincidence or a network issue or not but it did fix my reception problems.

  8. #23
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    Update, reception problems are back. It must be a network issue. Reception has been deteriorating over the past 6 months. Don't know why!

    Sent from my Nexus S using HowardForums

  9. #24
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    Quote Originally Posted by stucatz View Post
    Update, reception problems are back. It must be a network issue. Reception has been deteriorating over the past 6 months. Don't know why!

    Sent from my Nexus S using HowardForums
    Low bars? Sometimes no signal?

    SIM issue no doubt lol

  10. #25
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    Quote Originally Posted by rockjock View Post
    Low bars? Sometimes no signal?

    SIM issue no doubt lol
    Ya. Went back to wind three times with same issues. They changed my sim 3 times and nothing changed. I get no reception even when I have full bars! I can't believe my eyes sometimes. Today around 5pm I had to dial out about 5 times before I was able to get a call out, and I had full bars near hwy#7 and hwy #27, and I know their is a tower just down the street! I don't know how much more I can take. I've been with wind since day one and have three lines with them but I just don't know what's happening to their network lately!

  11. #26
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    Quote Originally Posted by stucatz View Post
    Ya. Went back to wind three times with same issues. They changed my sim 3 times and nothing changed. I get no reception even when I have full bars! I can't believe my eyes sometimes. Today around 5pm I had to dial out about 5 times before I was able to get a call out, and I had full bars near hwy#7 and hwy #27, and I know their is a tower just down the street! I don't know how much more I can take. I've been with wind since day one and have three lines with them but I just don't know what's happening to their network lately!
    I should not joke about this. I am curious also since OT is still on the payroll why is this happening. Have you called in and asked what is going on? Posted on FB or Twitter? Pity the Wind Forums are not up, you could have been given such pearls of wisdom on there. I know we have Rogers people here why does Wind not have some people on here as well?

  12. #27
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    they do have ppl here in the forum....
    and they are very friendly and helpful

  13. #28
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    Quote Originally Posted by killer007 View Post
    they do have ppl here in the forum....
    and they are very friendly and helpful
    Oh like who? I know of RogersChris and alike.. but who here is from Wind. WindyWarren? BreezyBob? PuffyPeter? SquallySally? I mean officially.

  14. #29
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    Quote Originally Posted by rockjock View Post
    Oh like who? I know of RogersChris and alike.. but who here is from Wind. WindyWarren? BreezyBob? PuffyPeter? SquallySally? I mean officially.
    Just Jackie?
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    Quote Originally Posted by fruvous View Post
    Just Jackie?
    ??? What was his/her name on the Wind Forums? Killer007 who else?

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