Otherwise, yep, I laugh at anybody who says 'try a new sim'. Unless they program antenna boosters into that little sim card...it's not exactly going to magically boost/improve your signal.
300 @ 5pm●5K SMS●Auto Roadside●Unlim Inc●1000LD●R2RLD●VP●6Gb LTDizzle+credits = <$36
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Factory Unlocked 5White32gb, GNote2x2, 9900 LNIB Retired, GS3 for Mobi
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The Jawbone I, photo-review
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They stole it from the playbook at Fido! years ago, (long threads here), Rogers / Fido 's 3G network had big problem, largely due to their under capacity and fast growing users especially via iPhone 3G. Fido kept blaming it on the SIM card, originally only blaming older versions of the SIM cards. Later on, blaming it on even newer versions of SIM cards (like in this thread, called it defective). Later on, even the customer service caught on, rather than just technical support making that determination. In my personal case, they would not even give me warranty claim on the SIM card (directly breaking their internal policy), and they would not continue the troubleshooting with me (i.e. helping me) unless I went to get a SIM swapped (mind you , at the time, a Fido SIM is $35. + tax, and that had to be out of my pocket). Of course, all the while, it's their network that was the problem. And of course, quite a few HoFo members were protecting Fido / Rogers, and I'm not even sure if they were on their pay or what.
That was a dirty but effective strategy, shutting out the customers. Now WIND has learned how to mistreat their customers, or "protect themselves", if this is true.
Initially, there is some truth to the SIM issue, because some customers were using so called "2G SIM", basically very old versions of them. e.g. I had one that was ST32 for years. They had slower processor and thus slow in answering back authentication challenges from the network, and in a constant stream of data traffic, this will break the data traffic. So of course, a so called "3G SIM" is required and that is alright. But later on, they make a run on the idea, and start blaming everything on the SIM and even accusing SIM just being broken. As customers (99.99% of them) do not have the means to test the validity of a SIM, they easily get their way. That's why I said it is DIRTY trick!
I have used many many SIM cards and I have yet to have a fully defective one yet. Lately I have one that is a bit wonky only because it survived a device (a MiFi 2372) that was very hot. It still works but I have to bend it back a little as it has a contact problem. Other than that, never had a bad SIM!
And actually I had the SIM that came w/ the iPhone 3G box, so it was a 3G SIM. The CSR still insisted that the SIM is not "new enough", insisting that I changed it to the newest one.
If WIND ever dares to tell me this BS, I'll leave them immediately!
No longer on a leash by Fido
It is definitely helpless. No improvement at all.
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Wind Mobile HMP 40.
swap sim only if your new phone has trouble reading it. I did that a few months ago. Happy camper ever since!
Hey guys, i've been having reception problems for the past 6 weeks. I'm using a nexus s phone and for the past 6 weeks or so I've been getting missed calls and no signal in areas that i know have good wind coverage. Also, my wife has same phone, same service provider and her phone had no issues. I went into a wind store and they replaced my sim card with a newer white sim card and I have no more problems. It's been a week and so far so good. I don't know if this was a coincidence or a network issue or not but it did fix my reception problems.
Update, reception problems are back. It must be a network issue. Reception has been deteriorating over the past 6 months. Don't know why!
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they do have ppl here in the forum....
and they are very friendly and helpful