Mobilicity shuts down another dealer. Mobilicity just shut down Yaletown Wireless

[onewhofightsfoo]

Unfortunately a lot of Mobile dealers seem a tad shadey. Making up rules as they go along. I wish the stores were corporate run, and not franchised.

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I agree after the corporate store in Blundell Centre went private, I tried the Mobilicity dealer on Main near 16th is really shady, tried to sell me internet tv....his vibe made me go to a corporate store for my Mobilicity dealings.
I think a mall kiosk shop like the one in Lansdowne Mall is perfect as all they are trying to do is to sell you is a Mobilicity phone or plan. They may be on a learning curve, but you see them pulling for the Mobilicity line....
I see a kiosk business for all cellular carriers is the best way for a corporate cellular company to sell the product regardless if its corporate or privately owned.

Mobilicity frees Canadian cellular smartphone users - or at least - till one of the big 3 gobbles them up!

[voxaura]

If you're just a regular customer, why are you so sure that the dealer was telling you the truth about why they were shut down? If the dealer was running some sort of scam on the side, and that's why they were shut down, of course they're not going to tell you that.

Of course, your posts here (the money quote: "We run a reputable business, who are you to comment on how we do business." ) indicate pretty clearly that you're not actually just a regular customer, but rather an employee or owner posing as a regular customer in order to sneak in some free advertising. So, given that you now have a documented track record of lying and using underhanded techniques to attract customers, your talk of how great this dealer is becomes essentially meaningless, and I would not at all be surprised if you were, in fact, running some sort of scam on the side.

You are dishonest, disreputable, and Mobilicity (and it's customers) is better off without you.

Torontocolin you are quite mistaken. I did work for the dealer before and yes i advertised on HoFo for them, and I am friends with them. I am also one of their customers. I am not a liar by any means. Lying and underhanded techniques have not been used, ever so you should not accuse anyone of things you don't know.

You don't know me and I don't know you, you should understand facts before you accuse me of anything, not sure why you are so angry, this doesn't involve you in anyway. Accuse me of running a scam on the side or even accusing this dealer of running a scam on the side, you need to get your head out of your ***. These are honest people.

Shall i tell you what I know? You *******!! The owner is a former employee of Mobilicity who the current GM and the former District manager don't like because they bumped heads many times due to differring opinions while working together. The dealer did have low performance, but never scammed anyone, so what you are suggesting and accusing is libel. This dealer was clearly pushed out of the system due to personal gripe from within. Trust me you outsider, you have no clue.

I am angry that a reputable dealer who knows his stuff, is losing part of his business. It is really too bad because they are good people and i know for a fact that he invested a lot of his own personal savings into this business. On the other hand Torontocolin, you are not a kind person, and really don't understand why you feel you need to be so negative. Again, it has nothing to do with you, and you are not affected by this. Get a life

[bluenote73]

Torontocolin you are quite mistaken. I did work for the dealer before and yes i advertised on HoFo for them, and I am friends with them. I am also one of their customers. I am not a liar by any means. Lying and underhanded techniques have not been used, ever so you should not accuse anyone of things you don't know.

You don't know me and I don't know you, you should understand facts before you accuse me of anything, not sure why you are so angry, this doesn't involve you in anyway. Accuse me of running a scam on the side or even accusing this dealer of running a scam on the side, you need to get your head out of your ***. These are honest people.

Shall i tell you what I know? You *******!! The owner is a former employee of Mobilicity who the current GM and the former District manager don't like because they bumped heads many times due to differring opinions while working together. The dealer did have low performance, but never scammed anyone, so what you are suggesting and accusing is libel. This dealer was clearly pushed out of the system due to personal gripe from within. Trust me you outsider, you have no clue.

I am angry that a reputable dealer who knows his stuff, is losing part of his business. It is really too bad because they are good people and i know for a fact that he invested a lot of his own personal savings into this business. On the other hand Torontocolin, you are not a kind person, and really don't understand why you feel you need to be so negative. Again, it has nothing to do with you, and you are not affected by this. Get a life

But you have been proved a liar therefore they are too probably.

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[voxaura]

How was I proven as a liar?. I used to work for them so I did post in the past, did I say that I never posted? Nope never said that. Also I am their customer, I went there today to unlock a phone. And go there whenever I need accessories, chargers anything cellphone related. So does that make m

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[voxaura]

Accidentally pressed send.

Anyways, I am not a liar and this is beside the point. This thread is about a dealer being shutdown. I am a customer of theirs so what ever Toronto Colin and bluenote73 want to believe that's their prerogative.

The guys at this location are really good guys and not liars, if you don't know, don't assume.

I feel bad they are losing their business and not happy with the way it was handled by Mobi.

The reps that took the posters even felt real bad because they knew this dealer and worked with him before. They even said that it was a crappy situation

Mobilicity really needs new management in Vancouver at the very top. There is a reason why the GM jumped ship along with other managers who weren't laid off due to lack of funding. The GM now has no clue he is pompous and arrogant and quite honestly only in the position now because Mobilicity can't afford a truly qualified person to run the team. Also he's the only one left to assume the position in every way.
That's all I'm gonna say and that's that.
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[will888]

I think there must be more to this story than just this dealer not being well liked by management. There must have been some kind of transgression. Transparency is not one of Mobilicity's strong traits. So we will never know the entire story.

Using the parkway mall dealer in Toronto as an example, a dealer really needs to be blatantly offside to have action taken. I frequent the parkway mall on the weekends and there is rarely a visit where I don't see a customer up in arms arguing with the dealer. The most recent argument involved being lied to about being able to return an open box item. If that guy can stay in business, anyone can.

This discussion is really beyond our scope of concern. Who are we to express opinion on dealer agreements unless we are dealers in addition to being subs. As subs, if we have concerns about a dealer, we bring the issue up with Mobilicity. OP has differing opinion here because there is obviously a vested interest that no one else shares. As quickly as this dealer closes, another one will replace it, life goes on. Let's focus on things that really matter like expansion, upcoming sales......

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[18Wheels]

If mobilicity violated the contract, take it to court, we will all be waiting for the results.

In my opinion, any company can make whatever choice they want, as a consumer I decide what products and services I pay for, as long as I receive what I paid for, I'm happy.

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Joined Mobilicity January 13, 2011

[briancanada3]

Is that the same Yaletown wireless that was trying to sell me a phone for 150 dollars more then the price on the website because I was at the time an existing customer? I phoned customer service while inside the store to find out about the pricing and the guy working started trying to negotiate a lower price then his excuse was that he would lose money on the phone because his cost is higher then retail cost but if he does an activation he gets what he essentially called a commission on the sale. Sounds like a typical shady dealer yet again. I hate saying this but that is one of the reasons I left Mobilicity, shady dealers and poor service in the areas I have worked and traveled in

[daveEM]

Accidentally pressed send.

Anyways, I am not a liar and this is beside the point. This thread is about a dealer being shutdown.

In the end we have an employee and an employer. The dealer and Mobilicity or you and whoever pays your wages.

If you cannot get along with your employer then the writing is on the wall. It doesn't have to be fair. It's just going to happen. The employee is going to loose. The way it is.

Just like you would move on so should this dealership. Find another employer. For him, maybe Wind is looking? For sure, for whatever reason, he has zero future with Mobilicity.

[Big Ang]

of course the reasons won't be made public,

Yes, so obviously you are not aware of the reasons. You just got one side of the story - Yaletown's side. Of course their side of the story will be "We didn't do anything wrong, we are innocent victims!".

From what I've noticed, there are a ton of Mobilicity dealers around, and Mobi is probably happy enough to let them sink or swim on their own (Capitalism is great!). For Mobi to shut down a dealer, they must have done a LOT of things wrong. You're right in saying that Mobi needs as many dealers out there to encourage new activations, etc etc, so they wouldn't just shut down a popular dealer for no reason, which goes to show that there is a lot to this story that you have not been told.

[Mr.Conviviality]

hey vox,

I'd say your personal integrity might just be what your pals at Yorktown need to get back on their feet.

As a former employee, and simply a customer, with no direct dealings with Mobi, coupled to your deep interest in helping them make a living, why dont you step up to the plate and be the next great community involved helpful Mobi representative?

Just an option to consider in light of how truly disinterested you are in the grand scheme with their business yet how interested you are helping them fix the problem...

I'm just saying...

[torontocolin]

How was I proven as a liar?.

I have personally referred lots of people to them and even posted stuff for them because they were such good guys.

I did work for the dealer before and yes i advertised on HoFo for them

There's one.

Even when you were posting for them, you carefully worded it along the lines of "the guys at Yaletown Wireless just sent me info on their new sale" to make it sound like you're just a preferred customer, rather than an employee or owner. Shady and underhanded practices right there.

You carefully omitted the fact that you are or were an employee because you know that would betray your bias. If that's not outright lying it is at best deceitful.

For the record, I did not accuse you of anything. I merely said that your documented history of deceitfulness throws that entire dealer into disrepute, and that I do not for a moment believe your claims of innocence. If you acted the same way in your dealings with customers (manipulating and withholding key information) then it does not surprise me in the least that Mobilicity felt a need to shut Yaletown down.

You say this does not involve me in any way, which is absolutely true. Of course, it doesn't involve anyone here in any way, so why are you posting it in a public forum? If you want it to remain private, don't come on here and tell everyone about it. If you want it to be public, don't expect everyone to be throwing support at you, particularly when you build a reputation of shady practices. Attempting to drag Mobilicity through the mud that you almost certainly have created for yourself is merely an extension of those shady practices.

[bluenote73]

There's one.

Even when you were posting for them, you carefully worded it along the lines of "the guys at Yaletown Wireless just sent me info on their new sale" to make it sound like you're just a preferred customer, rather than an employee or owner. Shady and underhanded practices right there.

You carefully omitted the fact that you are or were an employee because you know that would betray your bias. If that's not outright lying it is at best deceitful.

For the record, I did not accuse you of anything. I merely said that your documented history of deceitfulness throws that entire dealer into disrepute, and that I do not for a moment believe your claims of innocence. If you acted the same way in your dealings with customers (manipulating and withholding key information) then it does not surprise me in the least that Mobilicity felt a need to shut Yaletown down.

You say this does not involve me in any way, which is absolutely true. Of course, it doesn't involve anyone here in any way, so why are you posting it in a public forum? If you want it to remain private, don't come on here and tell everyone about it. If you want it to be public, don't expect everyone to be throwing support at you, particularly when you build a reputation of shady practices. Attempting to drag Mobilicity through the mud that you almost certainly have created for yourself is merely an extension of those shady practices.

Well said.

[beachlover333]

I'm inclined to support mobi on this

Oh that's a real shocker...."always" might be the better word than "inclined".

[bluenote73]

Oh that's a real shocker...."always" might be the better word than "inclined".

My goodness, thank you so much for pointing out the error of my ways. It would make so much more sense to support the guy THAT IS LIEING.

Once again, thanks so much for the advice. Don't know what I would have done if you hadn't come along.