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Road Foot
This could all be avoided if Rogers had unlimited plans instead of "unlimited" plans...you're all forgetting that
I've climbed a cellphone tower
But how would Rogers screw the customer on $0.45 overages then! If Rogers has unlimited no-zone restriction that would be great, but it doesn't go into there business model of screw the customer. In the end Rogers would be looking what happened. Then Nadir would be fired.Originally Posted by WorldIRC
This could all be avoided if Rogers had unlimited plans instead of "unlimited" plans...you're all forgetting that
Road Foot
Nadir can't be fired... I mean, if the performance over the last little while shows anything, it's he's invincible!
I have a blue tooth
Meanwhile, "Sally CSR" is losing her house after being laid off...
I was going to say he's not invincible, but he may be invisible when it comes to assigning blame. But then I recall the size of his bonuses and grants and I think you are right.
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Road Foot
^"Sally Executive VP" is also being laid off; they are not limited to low ranking employees. It seems only Nadir is immune
I've climbed a cellphone tower
For now. Wait until the shareholders get upset about their dividends.
My screen is bigger than yours
It's never been down for me and if it's down, calling in to change the numbers is free. So this point is irrelevant.
I don't know how to do it, do you?
These people need to learn to adapt. You have a phone, it has a WAP browser and you've been instructed on how to do it. "because you're old" or "because you don't have a computer" isn't an excuse.
If you get arrested in a foreign country saying "I didn't know the law" isn't an excuse. You still go to jail or pay a fine. Regardless of if you're 12 years old or 90 years old.
I've climbed a cellphone tower
Erm, I hope you're not being serious. No, I don't know how to make any automated phone system of any kind, but Rogers does. They already have an automated phone system in place--otherwise you wouldn't be able to make a payment or check your balance via phone. So you're saying Rogers doesn't know how to do it? I'm going to give you the benefit of the doubt and assume you were joking and that that wasn't a serious question on your part, for if Rogers didn't know how to do it, that would reflect very negatively upon them indeed.
Again, completely inappropriate analogy for this case. I almost have to wonder if you're being serious or if you're trying to be silly. Following the law is a completely different case than having to learn to use a WAP browser simply because your phone company doesn't want to make it easy to do on the phone. My grandma would barely be able to type the address for the WAP browser on her keypad, let alone know how to use it. Of course, she could easily make a phone call.
Now, you're right--sometimes old technology has to fade away and you have to adapt to new stuff, but that isn't the case here. Rogers doesn't want to bother coming up with an automated phone system for you to make the change (and yes, it's easy to do contrary to what you might think) and figures it's easiest just to charge. I think you know as well as I do that it's a money-making scheme more than anything else.
Imagining someone like you saying to my grandma, "ha, just learn to use the wap browser or pay up, it's no big deal" actually makes me a little...angry, to be honest.
My screen is bigger than yours
I'm just going say I get why you don't understand or don't like my point of view on this issue because nobody likes new or additional fees and leave it at that.
I've climbed a cellphone tower
!?!?!?!?!?!?!?!?!?
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I've climbed a cellphone tower
Why would this shock you? There are more old people in Canada, than young ones. My mother doesn't know how to turn on a computer. Lawlz! Big deal, she's old.
You're young, and grew up with tech.
I have a blue tooth
You are correct. Nobody likes new fees. Even fewer like new fees when no new service is provided. But some do.
I've climbed a cellphone tower
Just checked with a friend from rogers. Looks like this change only affects prepaid customers. Postpaid customers don't seem to be affected. In addition prepaid customers will be charged 2 dollars to top using a voucher if you decide to do it via a human rep. Also just called in and spoke to a rep and changed the my10 for my mother and the rep didn't mention any charges. Will report back again once I receive the bill.
I have a blue tooth
What if someone wanted to pay the fees anyway? If there a way they could call in and request the extra fees?
I've climbed a cellphone tower
Maybe they should be calling a mental hospital instead.What if someone wanted to pay the fees anyway? If there a way they could call in and request the extra fees?
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