Nadir can't be fired... I mean, if the performance over the last little while shows anything, it's he's invincible!
Unlocked iPhone 5, unlocked iPhone 4
Unlimited airtime, Unlimited CAN/US long distance, Unlimited SMS to CAN/US wireless numbers
2500 Call Forwarding minutes to CAN/US numbers
Google Voice for visual voice mail with message transcription, conditional greetings, unlimited messages (vs 35 message cap), remote retrieval from any PC or phone, no auto-purge after 10 days and most importantly no $7-$8 charge.
^"Sally Executive VP" is also being laid off; they are not limited to low ranking employees. It seems only Nadir is immune
If you get arrested in a foreign country saying "I didn't know the law" isn't an excuse. You still go to jail or pay a fine. Regardless of if you're 12 years old or 90 years old.
Now, you're right--sometimes old technology has to fade away and you have to adapt to new stuff, but that isn't the case here. Rogers doesn't want to bother coming up with an automated phone system for you to make the change (and yes, it's easy to do contrary to what you might think) and figures it's easiest just to charge. I think you know as well as I do that it's a money-making scheme more than anything else.
Imagining someone like you saying to my grandma, "ha, just learn to use the wap browser or pay up, it's no big deal" actually makes me a little...angry, to be honest.
I'm just going say I get why you don't understand or don't like my point of view on this issue because nobody likes new or additional fees and leave it at that.
Just checked with a friend from rogers. Looks like this change only affects prepaid customers. Postpaid customers don't seem to be affected. In addition prepaid customers will be charged 2 dollars to top using a voucher if you decide to do it via a human rep. Also just called in and spoke to a rep and changed the my10 for my mother and the rep didn't mention any charges. Will report back again once I receive the bill.