Moving from one corporate plan to another - Verizon is saying I cannot keep unlimited

[mush10]

I have a battle on my hands with Verizon today. I went to the store yesterday to move my main line to another corporate plan because I am switching jobs. I was told if I move the line to the new plan I have to choose a Share Everything Plan. The rep said to try and call today to see if I can have any luck with CS. Has anybody had CS allow you to keep your plan? I am pretty fired up as I just bought the Galaxy S3 at retail to keep unlimited data and will be returning it if I cannot.

What I cannot understand is I am changing nothing on my plan but the corporate account it is listed under. The number one thing I was concerned about with these plans was that they were going to try and find ways every chance they get to push you on them. I used about 5-10 GBS of data per month on the phone and tethering plan that I pay an extra $20 for, so I am not an abusive user in any way. It is used for work travel, so basically email and web browsing. I am not fighting with them every time I need to tweak something.

If I cannot win this on the phone today, I am left with two decisions: a share plan that I would probably get the $80, 8 GB plan. This appeals to me somewhat because I could throw my iPad on it for $10 more, but don't really feel like having to watch my usage all the time either. If they are difficult, I may just move back to AT&T with everything.

One side question that I am sure is in a thread somewhere. How are corporate discounts being applied to Share Everything Plans? - Thanks

[jseah]

Are you talking about switching a corporate-liable plan from one company to another? Or are you trying to switch your employee discount from one employer to another? That is a big difference as the former is changing the ownership of the plan versus the latter which is just changing the discount. Changing the ownership of the plan/account is basically like signing up for new service, which would require the new customer to sign up for Share Everything.

If the account is in your name, but you are just changing the discount from one employee discount to another, there shouldn't be a requirement to change plans. That is unless Verizon requires you to switch to a "current plan" when signing up for a corporate discount. I don't know.

With Share Everything, the corporate discount is taken off of the shared data plan fee.

[mush10]

It is slightly more complicated, but you are on the right track. When our company set up our account, I handled it. It was unknown to me that the rep put my account under our corporate liability. I didn't realize this simply because he broke my lines out, so I still got a separate bill versus the company data cards. I was told yesterday he would have brought my lines over because it gives the impression of a larger deal. So you are correct that I am moving from a corporate liability account back to a corporate discount. My issue is I was never supposed to be under our corporate liability and paid my bill personally and expensed it. It was not direct billed to the company as our data cards and hotspots are.

The rep at the understood my frustration and did all he could to help. I am hoping someone still has the authority to override this, but won't know until I call.

[nerdydesi]

Geez, Verizon will find any loopholes possible to weasel customers out of their grandfathered unlimited plans.

[ShortSxit]

Are you talking about switching a corporate-liable plan from one company to another? Or are you trying to switch your employee discount from one employer to another? That is a big difference as the former is changing the ownership of the plan versus the latter which is just changing the discount. Changing the ownership of the plan/account is basically like signing up for new service, which would require the new customer to sign up for Share Everything.

If the account is in your name, but you are just changing the discount from one employee discount to another, there shouldn't be a requirement to change plans. That is unless Verizon requires you to switch to a "current plan" when signing up for a corporate discount. I don't know.

With Share Everything, the corporate discount is taken off of the shared data plan fee.

Is switching corporate-liable accounts different than an AOL?

[vzwinagent]

The only thing I can figure it your on some type of corporate plan that isn't allowed on a personal account? There are special business plans and of you're on one of those and going personal you're going to have to pick a personal plan. Since you didn't already have a personal plan that you're assuming the only choice now is Share Everything. It would be the same situation going from a family plan to a single line or a single line to a family plan. If you had a personal plan already and were just assuming is you would have no issues. You can't have a corporate type plan on a personal account though is probably the issue. Having said that I'm pretty sure it's possible for them to move it over to a personal account if you find someone willing and you're ok keeping that probably more expensive plan.

I had a couple in a month or do ago assuming 2 lines from a corporate account. The plans were of the type that had unlimited data built right in to the plan, not as a feature. The rep in the business channel that I spoke with just moved the lines over for the customer and let me do the plan changes. Technically I could have left them but they wanted a family plan. Not only that but if doing upgrades and stuff not sure how my system would have handled the non standard plans or how the store would have been paid if a all on the upgrades so there are issues to consider.

[mush10]

Vzwinagent, Thanks for the input. I am hoping to have this resolved today. I will update with more detail later.

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