That does sound unfortunate. In my 11 years with T-Mobile, I've never had such an experience. You may want to try again. If saving money is something you really are wanting to do. Sorry you had such a horrible experience, I wish you the best in which ever provider you choose.
T-Mobile. Connecting you when you need it most... disconnecting you when you need to connect with God's beautiful creation! Service is great in cities and highways, but in rural areas they leave you with just your surroundings. I encourage you to get T-Mobile, disconnect for a while!
I am glad that God is not like cell phone coverage. He does not hide behind mountains or loose us down long windy roads. The Lord levels mountains, and He makes our paths straight!