Fido dollars about to become more useless

**ceredon** · 07-13-2012, 12:55 PM

“Fido will adopt the common billing practice in Canada: per-minute billing beginning July 4th. This means that calls are rounded up to the nearest minute. This change will apply to new customers signing up with Fido. All customers who are on current plans with per second billing will retain this feature unless they change their monthly plan. The majority of customers should not notice any impact to their monthly bills. Fido offers several great plans with various call, text and data allowances that are designed to meet any need.”

I'll respect you in the morning
I'll call you.
I love you.
You're the only one.
I've never felt this way about anyone else.
I've got to work late at the office tonight.
That's the best sex I've ever had.
Withdrawal works
You've got the most beautiful eyes
No, I'm not married
I'm ready to make a commitment.
My wife and I haven't had sex in years.
I've only slept with maybe ten women in my entire life.
I've been celibate since we broke up.
I could never lie to you.
I always use a condom
I can help you get a great job in my company (field)
I haven't seen her since she and I broke up

Fido really is a dog.

**geokilla** · 07-13-2012, 03:54 PM

RFD is talking about using this change as a breach of contract. Anyone have success to get them to waive the ECF? lol

**WorldIRC** · 07-13-2012, 04:24 PM

Originally Posted by geokilla

RFD is talking about using this change as a breach of contract. Anyone have success to get them to waive the ECF? lol

Neither FidoDollars nor the upgrade policy are part of the contract or service agreement; but best of luck!

Do you have a URL for this discussion; I'd like to read. I'd also like social monitoring at Fido to see the URL so they can read for themselves.

**AM Radio** · 07-13-2012, 05:08 PM

so, where to bail? and when? the next round of promos? looking at the plans of the Big Three, i've come to the conclusion that they all suck.

suggestions?

**geokilla** · 07-13-2012, 11:00 PM

Originally Posted by WorldIRC

Neither FidoDollars nor the upgrade policy are part of the contract or service agreement; but best of luck!

Do you have a URL for this discussion; I'd like to read. I'd also like social monitoring at Fido to see the URL so they can read for themselves.

Nope I don't remember..... I believe it was in the long retention thread.

**DataDude** · 07-14-2012, 03:16 AM

Originally Posted by AM Radio

so, where to bail? and when? the next round of promos? looking at the plans of the Big Three, i've come to the conclusion that they all suck.

suggestions?

Completely and utterly agree - I'm in the same situation as I got rid of my contract and am now seeking another service. All the offerings seem...pitiful. I feel sorry for the average consumer (without Hofo knowledge) looking to open a personal line at the moment. If anyone can enlighten us I certainly would appreciate it.

**ceredon** · 07-14-2012, 10:56 AM

Originally Posted by geokilla

RFD is talking about using this change as a breach of contract. Anyone have success to get them to waive the ECF? lol

Originally Posted by WorldIRC

Neither FidoDollars nor the upgrade policy are part of the contract or service agreement; but best of luck!

Do you have a URL for this discussion; I'd like to read. I'd also like social monitoring at Fido to see the URL so they can read for themselves.

Originally Posted by geokilla

Nope I don't remember..... I believe it was in the long retention thread.

I just saw the one person asking about it in that thread.

I don't think people will have much success with trying to use this as an out. The only argument might be that the FD program was well used as an incentive to lure people into signing agreements. But, since you could receive the same incentive whether your signed an agreement or not, I don't think that would hold much water. If they'd said that you would have a better collection rate by being in a contract, then that would be a different story.

Now, the HUP policy was clearly promoted as a benefit/feature/incentive of entering into an agreement and only available for those entering an agreement, and since incentives to entering a contract are a part of the contract...
But that is a battle for another time.

**superman17** · 07-17-2012, 11:48 AM

Why not just merge all the Fido customers to Rogers and close down Fido. Would be the easiest and eventually imo it will happen.

**WorldIRC** · 07-17-2012, 12:21 PM

I was discussing this with a couple Fido employees that I know.

Apparently, in IQ (the Rogers / Fido information database that only corporate employees and corporate retail store empoyees have access to), it is stated that Fido Dollar hardware upgrades no longer require a data plan at all (as per my OP and as per the original post in the Fido Facebook group). In RetailWeb however, the database that all Fido Corporate Retail Store employees have access to, nothing has been changed there (policy still states data required). These reps have told me though that IQ trumps all when it comes to policy and procedure though.

It would be great if FidoEric or someone can chime in since now we are being told that even Fido employees, including those such as FidoEric as they have access to IQ, are exposed to the IQ level of information yet still state Data is required.