Telus My Account *app launched*

[Treatz]

Didn't the app just come out today?

Yes but I noticed my cell # appeared twice on the website, but had the same account #
Figured the two issues were probably similar

[RogersUser1]

Yes but I noticed my cell # appeared twice on the website, but had the same account #
Figured the two issues were probably similar

Interesting, I never had that problem on the website (I'm still in my first month on both numbers).

Now that I look a little closer, I can access billing on one of the numbers, but not the other. There are 9 icons for one number, and 5 icons when I choose my other number.

[WorldIRC]

Yes but I noticed my cell # appeared twice on the website, but had the same account #
Figured the two issues were probably similar

I have two #s on the website, one is active, one is cancelled ($5 data only line). The data only line gives me errors online. It "could" be the cause I suppose. I'll email CS to remove the second line from my online profile.

[silver28]

Looks good. One problem though, I paid my bill on MYTM.com and it's still showing I owe money in the app.

How long did you wait to see if it changed in the app? asap, or say 10 minutes?

[SophiaB]

Oh no... the most important feature is missing: I can't see my data usage on Prepaid Until that is added, it's basically worthless...

[Positive Climb]

How long did you wait to see if it changed in the app? asap, or say 10 minutes?

I paid my bill last week, and my balance shows $0 in MYTM.com but still shows $xx in the app.

[DennyCrane]

Wirelessly posted (BlackBerry Bold 9900: Mozilla/5.0 (BlackBerry; U; BlackBerry 9900; en) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.391 Mobile Safari/534.11+)

"There is a problem with your account"

Might be because I'm on a corporate plan?? I haven't been able to access the mobile site since switching to a corporate plan a few months ago either.

[turbogeek]

I paid my bill last week, and my balance shows $0 in MYTM.com but still shows $xx in the app.

I bug-reported my similar experience on the first day of the beta.

[cinosa]

Not compatible with the SGS 3. Why bother releasing an app for android if it's not compatible for an OS that's been out for months? This is a big bucket of suck, Telus, come on.

[m82a1]

Not compatible with the SGS 3. Why bother releasing an app for android if it's not compatible for an OS that's been out for months? This is a big bucket of suck, Telus, come on.

It works on my telus SGS3 (sgh-i747m)

[Frosty Vibe]

It took a long time to retrieve information but to no avail , the app then force closed

HTC ONE S , stock everything

[loginatnine]

Works on my SGS3, it wasn't working earlier today but I just went to play.google.com and i could install it.

[Que_Ball]

Does not work with my account. The mobile website gives the same error at https://mobile.telus.com too.

Seems like they have not actually fixed the problem with using SMB accounts (At least ones with enough lines to make the drop down turn into a search box)

[WorldIRC]

Does not work with my account. The mobile website gives the same error at https://mobile.telus.com too.

Seems like they have not actually fixed the problem with using SMB accounts (At least ones with enough lines to make the drop down turn into a search box)

I have two lines, Treatz has 1 line; we both have the SMB issue as well. But Treatz can load his profile on the WAP page, I cannot.

[PDark]

Works fine for me. Kind of like it.