I have had my plan with Sprint for 13 years. I have the main account line and two additional phones sharing minutes. I would like to port out one of those numbers and keep the other two. Problem is, the number that I want to remove is the main (first) phone number on the account.
I am wondering, should I contact Sprint and ask for them to switch the phone numbers around on the accounts and make one of the other numbers the main number, before I see about porting out a number?
I don't want any overage issues! (BTW I completed my contract with them years ago if that matters.)
I thought I would update this thread to hopefully help someone else in the future.
I had read somewhere that if you port out your primary number you loose your minutes package and will have to pay a per min usage charge on all remaining phones. I called Sprint and they at first denied it, then later said it was true. Soooooo, I made sure to port or deactivate all numbers on my plan days prior to porting out my primary number. All should be good, right? WRONG!
The other thing you need to know is that it appears that if you drop a phone from service, it doesn't seem to matter when you do it, Sprint continues to keep it active till the end of the month!
You can imagine my surprise when a I discovered that the discarded (supposedly deactivated) phone was still ringing! I called Sprint immediately to ask why and only then was informed that deactivation does not occur till the end of the month but the PLAN is discontinued immediately when porting out the primary phone. ( why was I not told this at the time I asked for deactivation???) So deactivating the other phone first did not help. The agent THEN informed me that I had to request for the phone to be blocked from all incoming and outgoing calls to avoid the per min charges until the end of the month when Sprint actually disconnects the phone.
I will try to update again to let you know what the final bill looks like. I also plan on placing another call at the end of the month to make sure they don't forget to deactivate the phone.