Results 1 to 7 of 7

Thread: Straight Talk Support Number

  1. #1
    Join Date
    Jun 2012
    Posts
    11
    Feedback Score
    0

    Straight Talk Support Number

    Ok, so I have heard about this legendary phone number from Straight Talk where you ca talk to a USA rep.

    I recall seeing it before, but after a lot of searching, i have found no luck.

    Anyone have said number?

    Thanks for any help!

  2. #2
    Join Date
    Aug 2011
    Posts
    2,263
    Phone
    Atrix/Skyrocket/R455C/Samsung Jack
    Carrier
    GoPhone LTE
    Feedback Score
    0
    Here is the contact info I have collected.

    general 877-430-2355
    resolution dept 800-876-5753
    BOYP 855-222-2355
    manager section 866-667-6472
    corporate (800) 876-5753
    customerfeedback@tracfone.com
    corporateoffice@tracfone.com
    ST.CorpResolutionTeam@straighttalk.com
    tracfone customer service 866-667-6472

  3. #3
    Join Date
    Jun 2012
    Posts
    11
    Feedback Score
    0
    Quote Originally Posted by alphamale-b View Post
    Here is the contact info I have collected.

    general 877-430-2355
    resolution dept 800-876-5753
    BOYP 855-222-2355
    manager section 866-667-6472
    corporate (800) 876-5753
    customerfeedback@tracfone.com
    corporateoffice@tracfone.com
    ST.CorpResolutionTeam@straighttalk.com
    tracfone customer service 866-667-6472
    YES!

    Thank You!

    Also I have this from before from ST:

    866-812-2776 (It rings to TracFone support. Got a usual answer when I called)

  4. #4
    Join Date
    Jun 2012
    Posts
    11
    Feedback Score
    0
    Unfortunately, none are the USA number, but the manager number is at leas slightly more competent and understanding. If anyone has the number for the Florida office, please let me know!

    Thanks!

  5. #5
    Join Date
    Jul 2009
    Location
    Central Florida
    Posts
    2,263
    Feedback Score
    0
    Quote Originally Posted by Johnicek View Post
    Unfortunately, none are the USA number, but the manager number is at leas slightly more competent and understanding. If anyone has the number for the Florida office, please let me know! Thanks!
    The number for Executive Resolutions in Miami is 305-715-6500. Best to call before noon, otherwise it starts rolling over to the offshore call centers.

    You're welcome.

  6. #6
    Join Date
    Apr 2012
    Posts
    311
    Feedback Score
    0
    This number (877) 235-9134 is their higher level "Case Resolution Departmnt," for both Tracfone & Straight Talk. It is open 7 days a week, 8 AM to 9 PM, Eastern Time. You need a case number that is already in their system, and had previously run the "script gauntlet," before anyone will talk to you.

  7. #7
    Join Date
    Jan 2009
    Posts
    1
    Feedback Score
    0
    If you are having trouble porting your number FROM straight talk TO any other carrier, try the following steps:

    1. Call 305-715-6500 (in the morning)
    2. Immediately ask to be transferred to the "PORTING" dept. It is in Guatemala, so don't be unnerved if you are transferred to a native Spanish speaker.
    3. Verify that you are speaking to someone in the PORT dept.
    4. Give them the ST number you are trying to port and ask them to download details regarding the problem and why the number is not porting. This will take them a couple of minutes. (If porting a number to a carrier that uses sim cards, you will also need the sim card number).
    5. They should be able to port the number without any further issues.

    After a week which included 10 hours on the phone with ST and T-mobile, 3 visits to the Walmart store - 6 hours total, and the assistance of a T-mobile rep, we still were unable to get our number ported from ST to Walmart Family Mobile.

    Following the above steps, I was able to get the number ported with the assistance of "Melanie" in the port dept in approximately 10 minutes. The number was ported before I even got off the phone with her!

    Hope this will help anyone having the same issues I did


    Quote Originally Posted by Johnicek View Post
    Ok, so I have heard about this legendary phone number from Straight Talk where you ca talk to a USA rep.

    I recall seeing it before, but after a lot of searching, i have found no luck.

    Anyone have said number?

    Thanks for any help!

Similar Threads

  1. Replies: 0
    Last Post: 04-29-2010, 12:55 AM
  2. Straight Talk number
    By DaveSTexas in forum Straight Talk
    Replies: 13
    Last Post: 02-06-2010, 01:47 AM
  3. Porting number to Straight Talk
    By 26.2 in forum Straight Talk
    Replies: 34
    Last Post: 12-11-2009, 03:54 PM
  4. Manually configuring Straight Talk Razr V3a tel number and web to PP
    By zlotus in forum Page Plus Handset and Technical Forum
    Replies: 6
    Last Post: 10-29-2009, 03:44 AM
  5. Straight Talk - Ported Numbers and Web Browsing?
    By excelblue in forum Straight Talk
    Replies: 9
    Last Post: 09-02-2009, 10:02 PM

Tags for this Thread

Bookmarks