Help deactivated Pageplus phone

[Boz1]

There is nothing fraudulent about making a complaint. He wouldn't be cheating anyone; he would just be lighting a fire under their butts so that they get motivated to help fix the problem instead of just keeping his money. It may not be entirely fair to CallingMart, since this seems to be PPC's error, but they might be able to get a better response out of PPC, and they should be trying to do so.

Have you read the rest of this thread? The problem was richard630's fault, possibly partly caused by a language barrier, but it was nobody else's fault.

[telmesrin]

Have you read the rest of this thread? The problem was richard630's fault, possibly partly caused by a language barrier, but it was nobody else's fault.

It's clear he feels that way now, and I agree that if it's his fault then he should accept the blame. When I wrote my post it didn't seem that way. At any rate, he's paying $80 and getting nothing, which PPC should not allow to happen, even if it's his own fault.

[Boz1]

Since PPC is a prepaid service, and mostly anonymous, what could PPC do to prevent the adding of a PIN to a number that you don't own? And what if I actually WANT to add a PIN to my friend's number?

[Kgirl]

I am confused. If the old phone number was not in use, how did 10 mins of his time get used? If the phone number was in use by someone else, how did Page Plus decide that 10 mins of time was used from this guys pin and not from the time the owner of the phone already had on it? Somehow I seriously doubt that the new owner of that original phone number had a zero balance but used the phone at the exact time as to use up 10 mins of this guys pin number?

Something is off.

If Page Plus can determine that 10 mins was used of the 80 mins, why can't they just transfer over the remaining balance to this guy ( under the circumstances) and penalize him for the mins used?

[z03wpd]

I recommend opening a trouble ticket via the PPC website, explain the situation, include the date, approximate time, & the # he called from so this can be looked into by PPC.

Sent from my HTC Mecha using HowardForums

[southchatham]

Please define "worked". And how do you know? What is sounds like you may have done--and I am just as confused as the other readers--is apply a $80 PIN to a number that is no longer your number. That original number (A) is in fact a good number, just not for your LG optimus. Somebody else is now using that number on his handset, and thanks you for adding $80 to his balance.

This is the answer. When you lost your number Pageplus gave it out to a new subscriber. You added your money to that person.