What is the current limit on the maximum number of minutes that can be transferred from phone to phone via the Tracfone website?
That's what I thought, but when I just attempted a CDMA to CDMA transfer via the Tracfone website, it only recognized 440 minutes out of 630 actual (legitimate) minutes on my phone.
If it's close enough, I'll just do the transfer online. My last transfer was for 1100 minutes but I actually had 1200; I just went ahead and did it anyway to avoid the hassle.
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I guess that's it -- I do have minutes that have been transferred from another phone. I hate having to call in -- seems like it's been several years since I've been able to get the website to do a transfer correctly without having to call in.
Am I to understand that TracFone will allow you to transfer minutes from one phone to another? Is that between any two TracFones (assuming same owner)? Can you specify how many minutes to transfer? Or is this just about upgrading to a new phone, while keeping the same number and as many minutes as they'll allow?
I'm looking at playing musical services - moving my existing TracFone number to Boost, and moving my Verizon number (my main number) to TracFone. A straightforward move in that order would lose my existing minutes, but if I can really transfer minutes between phone numbers, then I could buy the TracFone upgrade, transfer my Verizon number to it (after running it to near zero), transfer most of existing TracFone minutes to the new phone, then transfer the old TracFone number to Boost.
Aside: When I needed to replace my TracFone SIM, I couldn't get it to work via the web site, but I was really impressed with how smoothly it went when I called customer service.
When you do a minute transfer, you have to transfer the entire balance.
When you do a transfer in general, you can transfer just the minutes, just the phone number, or both. You might have to buy minutes in order to get a deactivated phone working again, although there might be a grace period for old minutes if the only thing missing is a phone number.
Avoid the website for anything involving a transfer. It stands a good chance of failing and losing your stuff in the process. Sometimes a CSR has to go to great lengths in order to reconstruct your service.
Since you are going to do some things that require CSR aptitude, please use the best CS at 305-715-6500.
Let the new phone company handle the port.