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Thread: AT&T disconnect service, for what?

  1. #1
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    AT&T disconnect service, for what?

    One of my friend had AT&T $50 Unlimited plan. He paid $50 for service and he's service's next due date is August 19th.
    But AT&T disconnected his service today (July 24th).

    AT&T sent messages like this :

    First message (July 21)
    AT&T Warning : Your service is jeopardy of being disconnected for violating the terms/conditions of your calling plan to call chatlines
    Call 800-439-0425

    Second message (july 24)
    Important AT&T Msg: Service is being disconnected due to the violation of the terms/conditions of the unlimited calling plan Any numbers.
    call 800-439-0425

    What is all about this situation?

  2. #2
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    These limitations may apply:
    Unlimited Voice & Data Services: UNLIMITED DOES NOT MEAN UNREASONABLE USE. Unlimited voice services are provided for live dialogue between two individuals. Unreasonable use includes, but is not limited to, multi-party calling (separate calls initiated by you but not bridged together), reselling of service through the use of external equipment (i.e., Simbox or any other type of equipment that allows reselling of service) or by tethering GoPhone service, monitoring services, data transmissions, transmission of broadcasts, transmission of recorded material, or other connections that do not consist of uninterrupted live dialogue between two individuals. Unlimited data services are available on Feature phones only, and may not be used for tethering the phone to another phone, computer, modem or other equipment for the purpose of using data services.

    Conference Calling and Call Forwarding: If your use of conference calling, or any variation thereof, or call forwarding exceeds 750 minutes per month, AT&T may, at its option, impose a 25˘ per minute usage charge for all calling over 750 minutes using one or more of these features, terminate your service or change your plan to one with no unlimited usage components. AT&T will provide notice that it intends to take any of the above actions, and you may terminate the Agreement.
    Earl F. Parrish

  3. #3
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    Thank you for clarifying....

    So, They will take whatever money on customer's account and They can shut customer's service off. Even if his or her on prepaid (gophone) service and customer have paid for that months service. WOW....

    Easy money...

  4. #4
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    to clarify if you break the rules you get kicked off. an account balance has nothing to do with it.

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