Data problems Galaxy Nexus

**efparri** · 07-26-2012, 08:26 AM

Originally Posted by Quicksilver2011

No the phone network says home I turned wifi off and its been off everytime I start trouble shooting

That is what Straight Talk normally displays if it has not been modified by the user.

**Quicksilver2011** · 07-26-2012, 08:32 AM

Some Screenshots of my settings

**Quicksilver2011** · 07-26-2012, 09:34 AM

Do you guys think its the phone?

**efparri** · 07-26-2012, 09:42 AM

Have you been able to acquire a known good SIM card to test the supposition? You have already shown that the SIM card is activated and will access the network by using it in another phone. No one would want to tell you that it is the phone unless you get the same problem with a non-Straight Talk SIM card.

**annepani** · 07-26-2012, 09:55 AM

Originally Posted by Quicksilver2011

Does anybody know how to talk to someone in the american Straight talk/ tracfone customer service rep they pm'd me but if I have to talk to someone else who doesn't know what their talking about I think I'll loose it lol.

You are referring to Executive Resolutions/ Corporate in Miami. Their number is 305-715-6500. During periods of high demand the calls roll over to offshore call centers so it is best to try them Mon - Fri before noon. Good luck. Hope this works for you.

**Quicksilver2011** · 07-26-2012, 10:34 AM

Originally Posted by efparri

Have you been able to acquire a known good SIM card to test the supposition? You have already shown that the SIM card is activated and will access the network by using it in another phone. No one would want to tell you that it is the phone unless you get the same problem with a non-Straight Talk SIM card.

The only other sim card I have is att and it is not activated.

**ChazzMatt** · 07-26-2012, 11:21 AM

Originally Posted by Quicksilver2011

Some Screenshots of my settings

what does your apn say towards the bottom? does it say APN enabled? Look at my screeshot again.

See just below the APN protocol?

**ChazzMatt** · 07-26-2012, 11:25 AM

Originally Posted by Quicksilver2011

Some Screenshots of my settings

Did you get to that "home", "home" by trying to manually choose a network operator?

**KrisM77** · 07-26-2012, 11:34 AM

Actually I chose Home 3G on my Prism, but see what ChazzMatt says.

**Quicksilver2011** · 07-26-2012, 11:47 AM

Originally Posted by ChazzMatt

Did you get to that "home", "home" by trying to manually choose a network operator?

When I click on the button it says searching then they both come up. After that I choose automatically. and it says I'm registered to the network.

**KrisM77** · 07-26-2012, 11:55 AM

can you do a factory reset?

I WILL suggest that the radio is bad.

**alphamale-b** · 07-26-2012, 12:02 PM

could you be in an area where you are roaming? I noticed that option was unticked in the screen shots.

**Quicksilver2011** · 07-28-2012, 01:20 AM

I was able to secure somebody's sim card for a dumb phone and was able to send a text message from the phone with it. I'm trying to see if I can get another smartphone sim card from somebody to see if the radio is bad. Is there anyway to test for that without a known working sim card?

**efparri** · 07-28-2012, 05:04 AM

All SIM cards are the same. There are no smartphone SIM cards. If the message was sent successfully, the band used will work for voice and text messaging. What are the beginning six numbers on your Straight Talk SIM card? SIM card numbers have twenty digits.

**Quicksilver2011** · 07-28-2012, 07:29 AM

In that case do you have to set up the apn settings with another sim card? If so could someone post the apn settings for at&t? The first 6 numbers on my sim card is 890141.