Contact the seller, if they wont do anything about it, open a complaint with ebay
Ok so I bought an lg optimus v from a person on ebay who resells phones that were returned(the one I got looked like new) so I guess the old owner forgot to cancel his account, because when I tried to activate, a week after I got it, it turns out the phone's account wasn't deactivated and it's too late to return it now. I haveemail virgin mobile about it and they keep saying I have to contact the previous owner (which is impossible).. So what are my choices here? they obviously know that the phone isn't stolen since they never mentioned that, but they don't want to help me, maybe they want me to buy a new phone? I was thinking of calling them and make myself sound like the victim lol so maybe they can help me.
I also read that if you wait 120 days then the account it's cleared, but the problem it's that I don't know when it was last used so it could take longer than I would like to, and my old phone it's pretty worn out... Is it possible to transfer my old phone's esn into this one by hacking it or something?....
Anyways thanks for your advices guys
sounds like too much trouble for a used phone.
2. buy a new phone (there are some great deals on new Older Models like the Optimus V).
3. Check craigslist for an Optimus V at a reasonable price. (for temporary use while your ebay phone clears).
who knows you might get lucky and find one with less than 12months on it.
VM will not help you if you do not have the Old Acct info (including the PIN/Vkey).
CON-Tracts??? We don't need no stinking contracts!
Why would an ESN matter on a VMUSA phone?
An Ebay seller's stated return timeframe means nothing. You have 45 days from date of purchase to file a SNAD (significantly not as described) claim with Ebay. If the seller is not willing to cooperate with the return, Ebay will give you authorization to return the phone to the seller and you'll receive an automatic refund once the phone shows delivered via tracking info. The seller has no say in the matter. Ebay will automatically take the funds from them and refund you.
If I received a phone via Ebay with a bad ESN, I most certainly wouldn't hesitate filing a SNAD claim with Ebay. I wouldn't count on VM clearing the ESN after 120 days. Chances are good it's a brick... and will always be a brick.
The OP never said the seller misrepresented the item. If it was a liquidator, most sales are as is, and aren't or can't be tested (cdma). If I had to guess the auction said "powered on, no other testing done, as-is".
If this was the case. Filing a fake claim against the seller because it was your mistake (or just rolling the dice), is just dropping a ton of fees on the seller, and hurting his or her reputation. If he scammed you, then more power to ya.
Thats why they have esn checkers: http://www.google.com/#hl=en&sclient...w=1024&bih=564
Last edited by hershey_squirt; 07-27-2012 at 02:39 AM.
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Edit: Also did you know that you cannot make a buyer pay for shipping insurance either? The lady said the package was damaged when she got it. When I brought that up to Ebay, they said I as the seller was responsible for the item till the buyer receives it. They said basically I was responsible for the insurance.