Classic Tony Interviews from 2 years ago. (it's ironic, not for the fan)

[Tendenzi]

Some notable quotes from Tony's mouth:

We can certainly provide a better level of customer service today, which we are certainly doing (comparing to the incumbents)

We obviously need to build a business that makes economic sense.

we need to focus on customer service and focus on humility

we have to earn the right to provide them service, earn their respect, make them trust us to service them

the big 3 wireless companies in canada... i think what they'll do is... improve their own service level, wind comes out with a service level like this (high hand raised) and the incumbents will improve their service level (raises other hand slowly to match below the height of the other)

my hope is that in 3 years, 5 years, 7 years, canadians will have (all canadians) a much better experience in wireless and not worry about overages

His hopes here kind of came true. They did force the flanker brands to position themselves more aggressively in competition towards WIND or maybe eachother. I don't know.

[OCZ]

Some notable quotes from Tony's mouth:











His hopes here kind of came true. They did force the flanker brands to position themselves more aggressively in competition towards WIND or maybe eachother. I don't know.

I will give WIND a tap on the shoulder for allowing other carriers and their sub brands to have better plans! other than that WIND is not in a position to talk the talk and walk the walk!

[OgtheDim]

Meh.....the bigger question is what does the COO move mean.

[Tendenzi]

Meh.....the bigger question is what does the COO move mean.

Nothing, no one cared much when the italian guy came and replaced the "Canadian" before him. It's just a change, the previous COO hated being here and was not impressed, maybe someone with more interest and patience + guidance is good, or that VimpelCom is making it clear who really runs this ship.

[toothpaste100]

Jesus, still going at this weird crusade eh Tendenzi?

[Tendenzi]

Jesus, still going at this weird crusade eh Tendenzi?

What weird crusade? Recent threads here lead me to believe some, maybe even one other, to get a kick out of this kind of irony.

However, if you want to go ahead and tell me WIND has phenomenal customer service, and it's above all the incumbents that they need to catch up, we can discuss how wrong you are with that.

Don't blame me for quoting the man. My only and closing comment was giving Tony kudos for being accurate in predicting the market reaction that would benefit all consumers. The rest were quotes from him.