AT&T Roaming

[veriztd]

I feel I need to comment on this "Roaming" controversy. I was a CS rep for Cingular/At&t for 7 years. The issue of "extended" showing on a phone was because originally, At&t had regional plans that would charge domestic roaming charges. When they went fully "National" plans there were still customers with old regional plans who still needed the "extended" notification. Nowadays there are very few customers still holding on to those regional plans. I remember getting numerous calls on a daily basis asking "If I have a National plan, why does my phone show extended". It was easier to remove the "extended" tag at the time.

Just my $.02 worth. Take it as it is and feel free to pick at me for posting the obvious.

[100South]

Actually, I think it's very deceptive, especially since they impose limits on data roaming allowances. How is one supposed to not exceed the roaming limits if they don't even tell you that you're roaming?

BTW, you can call CS and ask to have the 4EON code added to your line of service and then it'll say "Off Network" when roaming.

Call and spoke with CS and tech support didn't know what I was talking about.

[veriztd]

Call and spoke with CS and tech support didn't know what I was talking about.

From my experience, level 1 CS reps never add the "4EON" feature, it has to escalated to Tier II support. Before I left At&t in 2009, level 1 CS reps were explicitly warned not to add the feature under any circumstance.

[Squid7085]

From my experience, level 1 CS reps never add the "4EON" feature, it has to escalated to Tier II support. Before I left At&t in 2009, level 1 CS reps were explicitly warned not to add the feature under any circumstance.

I added it many years ago, there is a good chance they are really cracking down on it and are telling reps not to add it.

That tree is alive and well by the way, Redwoods are AMAZING trees, reaching heights in excess of 350 feet. The biggest Redwood in the world, the Mendocino Tree is only about 10 miles from me, it's 375 feet.

I stopped reading that sentence because I knew it word for word already. :P

[mfguy888]

H20 wireless displays ATT as well.... It changed as soon as I activated.

[silentjudge]

H20 wireless displays ATT as well.... It changed as soon as I activated.

How is this related to the discussion in this thread?

[Shizam76]

When is the reciprocal roaming agreement going to take effect? I know it was a stipulation to go into effect if the merger failed. The merger has been dead for how long now?

I was in a dead spot for at&t yesterday. I showed 3 bars....checked settings and saw 310-260 (TMobile), however when I tried to make a call it said I was not connected to a network. Couldn't send text, etc. Is the roaming deal just not hashed out yet? I didn't think there was anything to hash. I thought that this is what it was, and it would just start.

[ilvla2]

When is the reciprocal roaming agreement going to take effect? I know it was a stipulation to go into effect if the merger failed. The merger has been dead for how long now?

I was in a dead spot for at&t yesterday. I showed 3 bars....checked settings and saw 310-260 (TMobile), however when I tried to make a call it said I was not connected to a network. Couldn't send text, etc. Is the roaming deal just not hashed out yet? I didn't think there was anything to hash. I thought that this is what it was, and it would just start.

We have been able to roam in-market onto AT&T here since late 2011. On that note, T-Mobile can roam in-market onto AT&T here (former Edge Wireless), as well as the other former Edge Wireless markets.

[elecconnec]

I had a lot of AT&T roaming coverage in rural eastern Utah earlier this week on US-6 and Route 191 coming back to Colorado. My wife complained she had no service on her unlocked iPhone but I did on my unlocked Titan. That's when I realized the coverage was 3G only. (I had turned 3G off on the iPhone long ago to save battery, but the Titan has no 3G on/off setting.) My son, using a real T-Mo phone (an HD7) had no service at all, because the HD7 doesn't support 850 or 1900MHz 3G, only 1700 and 2100.


I didn't notice any AT&T roaming in this area last year, but none of us would have been using AT&T 3G compatible phones then, so we wouldn't have noticed even of there was. (My wife's iPhone would have had 3G turned off, and I was using an HD2 then.)


Sent from my PI39100 via the HowardForums WP7 App

[Shizam76]

We have been able to roam in-market onto AT&T here since late 2011. On that note, T-Mobile can roam in-market onto AT&T here (former Edge Wireless), as well as the other former Edge Wireless markets.

So tmobile people are seeing good roaming onto at&t....but at&t peeps cant roam on tmobile still?

[ilvla2]

So tmobile people are seeing good roaming onto at&t....but at&t peeps cant roam on tmobile still?

It varies by area, but here at least both AT&T and T-Mobile can roam onto each other.

[i0wnj00]

When is the reciprocal roaming agreement going to take effect? I know it was a stipulation to go into effect if the merger failed. The merger has been dead for how long now?

It doesn't seem that this roaming agreement yield much did it?
I thought that this roaming agreement would be fairly generous for both T-Mobile USA and at&t users, but it seems that this "agreement" is more or less the same as the previous ones. I'm more worried for my T-Mobile USA line than my AT&T line since there are places where the former doesn't even reach.

[ilvla2]

I'm more worried for my T-Mobile USA line than my AT&T line since there are places where the former doesn't even reach.

Here too, big time.

[i0wnj00]

Wirelessly posted (i0wnj00: Mozilla/5.0 (Linux; U; Android 4.0.4; en-us; SAMSUNG-SGH-I747 Build/IMM76D) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)

Here too, big time.

But unlike you i cant even get voice and data roaming on at&t. You're lucky to even get roaming coverage from at&t while my phones sit on *SOS* all the time, not useful for what I use a phone for.

[Shizam76]

It doesn't seem that this roaming agreement yield much did it?
I thought that this roaming agreement would be fairly generous for both T-Mobile USA and at&t users, but it seems that this "agreement" is more or less the same as the previous ones. I'm more worried for my T-Mobile USA line than my AT&T line since there are places where the former doesn't even reach.

It sure didn't yield much...if in fact this agreement is done and in place. Granted, I only had one dead spot so far inside an eatery. But still. Had to wait until I was done and left to make calls.