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Thread: Can't access pages

  1. #1
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    Can't access pages

    I have a BlackBerry Curve 9300

    When I open a page on the internet I get a message saying that it has to close the page cause it is too large. this happens to me all the time when trying to open a page

    any suggestions? thank you

  2. #2
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    Wirelessly posted (BlackBerry Bold 9900: Mozilla/5.0 (BlackBerry; U; BlackBerry 9900; en) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.391 Mobile Safari/534.11+)

    -Try disabling JavaScript
    -Reduce image quality in browser settings (I believe you can still do this on OS 6)
    -Make sure you have ample memory available on the device

  3. #3
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    I have disabled the javascript but not sure how to reduce image quality
    thank you so much

  4. #4
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    Wirelessly posted (BlackBerry Bold 9900: Mozilla/5.0 (BlackBerry; U; BlackBerry 9900; en) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.391 Mobile Safari/534.11+)

    Sorry, I just checked an old OS 6 device and I see that the image quality option isn't there. Must only be for OS 5 and earlier. Disabling javascript should help quite a bit. What types of sites is it crashing on?

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