Interesting subject. Mine is quite simple, I add basic VM/CID for $7 on top of the Superplan and they give me $15 monthly credit.
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Thread to discuss retention offerings that have been offered in conjunction with the Super Plan $60 6GB My10 Plan
Interesting subject. Mine is quite simple, I add basic VM/CID for $7 on top of the Superplan and they give me $15 monthly credit.
Regards,
Frank
I got offered the following after 3 calls to retention...
6GB Super Plan plus:
$7 VM/Caller ID
100 bonus minutes
Free unlimited incoming
$10 monthly credit
$57 plus tax
I haven't accepted yet though.
Seems like a great deal to me.
Bell offers unlimited incoming out west with this plan. Koodo's plan has unlimited incoming as well.
I am trying to make them match a Telus Small Business Plan, so I got connected to business retention. They seem to be easier to talk with than consumer retention.
I've noticed though that they would rather add features than lower the monthly plan amount. The ones getting a $15 monthly credit are lucky.
^ARPU. Hence the reason for higher monthly cost. More margin to throw in stuff too
$15 credit is about the best deal I've seen. I can't get them to stack my extra $10 credit. I'm basically on a similar plan but with $60 1GB with $15 + $10 credits.
I was on one call where the rep said he would be able to just swap out my 1GB for 6GB, but it turns out I'd end up losing my credits. So no go.
All comments are my own opinion and do not reflect the views of my employer or affiliated groups.
If you had to pick your battle, I would say go for free incoming. Bonus minutes, from my experience, can be added relatively easy, later on, especially if your usage start bumping up to the limit. And $10 discount off of the $12.79 VP seems to be fairly commonly given.
My contract ends in October. So, if I accept the retention offer and do not do a hardware upgrade, that means my cancellation fee will only be $12.xx effective upon accepting the offer?
Does anyone know if this plan is compatible with adding long distance minutes?
I've read a while back that someone has the My10 feature and the rep cannot add long distance.
After 4 calls to retention, I finally accepted their offer (3 yr contract):
6GB Super Plan
100 bonus minutes
$7 caller ID/ mini voicemail
Free unlimited incoming
$5 1000 LD mins
$15 credit
$57 plus taxes
I'm definitely satisfied with this.
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