Busy Signals and Network Congestion

[CharmCityCrab]

I've been getting busy signals dialing my own voicemail and my pharmacy. Good thing my apartment isn't on fire. Come on, Virgin Mobile, you can do better than this. Once instead of giving me a busy signal, it routed me to a message saying they were experiencing network congestion- between 2 and 3 o'clock in the afternoon, on a Tuesday (I don't know what peak cell usage hours are, but I'd guess not now).

Now, I'd understand if a major disaster had hit, like that time we had an earthquake and even Verizon's network was overwhelmed, but as far I know nothing major has happened. Hopefully this is an aberration and not something I can expect from Virgin going forward.

[mfrerkes]

Hopefully this is an aberration and not something I can expect from Virgin going forward.

You can expect all kinds of frustration in various forms with Virgin Mobile. Call up customer service and have them handle the problem. Then you'll learn what real frustration is.