I switched from the $35 FnF plan to $25 BTS last December with no issues. I would think you'd have better luck on the phone than in-store.
Yesterday I called *611 and asked for my $25 FNF plan to be switched over to the new BTS promo. After failed attempts the CSR told me that this was not possible since I have been placed on a FNF account since 2010 vs a FNF plan. She said this whole account has to be discarded and that I would have to get a new sim and activate a new phone line and get a new number. Do you guys believe this information is correct? And do you think I would have better luck going to a corporate store to simply switch my plan and keep my existing number?
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Mobilicity has a bunch of stuff that's screwed up as far as their accounts go and changing plans. This wouldn't surprise me if it's the case.
The word 'Pentaband' means '5 Bands', from the Greek word 'pente' meaning '5'. For a phone to be pentaband it has to support 5 bands. If the phone has AWS support, it doesn't automatically mean that it is pentaband.
Don't send me PMs for questions that can be asked publicly.
Because Mobilicity has no contracts, it makes no sense to try to limit movement between plans. Worst case people are forced to sign up a new plan and cancel the old one. If pushed down that road, it will only make people upset. What is the point of having upset customers?
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