T-Mobile 4G LTE sucks

[newguy78]

Finally, How about you seeing this video and checking download speed of "your" network ? I believe face palm could be the best icon here!

http://www.youtube.com/watch?v=Ia5iBxqsjW8

I could care less about which network is faster, just as long as I can stream without interruption. In most real world scenarios I can't tell a difference from my G2 vs. s3. Internet speeds is a gimmick, just like camera megapixels, in most cases (cpu speed) automobile horsepower. They are all gimmicks, it's sad that so many uneducated people fall for these gimmicks everyday.

[cagespear]

My comment has nothing to do with the branding of 3G or 4G. It has to do with the OP stating tmo's "LTE" sucks. It amazes me how many rants I read about tmo and half the time the customer doesn't know what he/she is talking about, or gives only one-sided posts.

If you are going to rant about something, get all the facts correct, or you are just begging to be called out.

I agree about the LTE mistake, but I guess the fact that T-Mobile has such snobbish employees like you, makes me nervous about their future.

[cagespear]

I could care less about which network is faster, just as long as I can stream without interruption. In most real world scenarios I can't tell a difference from my G2 vs. s3. Internet speeds is a gimmick, just like camera megapixels, in most cases (cpu speed) automobile horsepower. They are all gimmicks, it's sad that so many uneducated people fall for these gimmicks everyday.

Can you go back and read my original post ? I think you are really hung up on the word "LTE" and have blatantly ignored everything else. The point I was trying to mention is that even with TMobile's current 4G HSPA or whatever, getting speed of 100 Kbps odd definitely indicates an issue.

[cagespear]

Here's something constructive, before you start bashing the internet speeds. How about you post something like this after mentioning you called in to customer service and we tried to troubleshoot the issue, after a service request has been placed (if needed). Maybe you should've asked if there was something you might have done to cause the slow internet instead of bashing the network, then ask if anyone else had the same problem.

What's up with this - "Something you might have done to cause the slow internet instead of bashing the network" ? Really ?? What possible effect I could have on the n/w if I am getting speeds of 100Kbps from the outset ?

[reuthermonkey]

What's up with this - "Something you might have done to cause the slow internet instead of bashing the network" ? Really ?? What possible effect I could have on the n/w if I am getting speeds of 100Kbps from the outset ?

You're not in a 3g service area, and are only getting EDGE speeds?

Due to not having any real information, who knows?

1) Download the speedtest app, and select a server close to you from the options screen. Run 2 speed tests. Sometimes the first one can be a crap result (due to HSPA not actually kicking in yet)
2) tell us where you're at

The locations where T-Mobile's HSPA+ network are sucky are relatively few. Typically, if you've got HSPA coverage, it's good.

[aurora40]

I recently got T-Mobile monthyl prepaid connection for my Galaxy S3 and was extremely disappointed with its download/upload speed.

Is your Galaxy SIII the T-Mobile USA version? Or an ATT or Int'l version?

Also I dont believe the s3 for tmobile even has a LTE chip (I could be wrong)

Sent from my SGH-I997 using HowardForums

I am sure mine does. The ones sold by ATT in US (and I believe other carriers as well) have dual core processor but LTE chip in comparison to the other flavor sold with quad core and no LTE chip.

This makes it sound like you have an ATT version of the phone. Which would explain the poor data speeds on T-Mobile.

[8_8]

OK, I get it. I am wrong in using LTE jargon when TMobile doesn't support it yet. But even with 4G HSPA or whatever you can call it "Mr Smart Guys", do you think getting download speed of 100 Kbps is even close to normal ?

If you don't have anything constructive to share with the forum, why bother to waste your time writing posts like these.

For what it's worth - "your" TMobile accepted this as a problem with one of "your" towers and "your" engineers are getting it fixed as I write this!

I will share the update with the forum once this problem is resolved.

I had asked the ques to know if there is some setting in Galaxy S3 which would cause this or if anyone else faced problem like this.

Dude, post what you want when you want, but your rant is lame. Day 1? Try trouble shooting before bashing a network on these boards. If you don't know the facts, then how do you expect anyone not to call you out especially with your lame *** complaint that on the surface would point to user problem and not network - given the ignorance you displayed its a fairly easy assumption. I don't usually complain about something day 1 or from one given location - and not knowing the facts it sounds like thats what you probably do just given this post. Try the phone elsewhere too. Don't be a chicken little and start screaming "the sky is falling". In addition did you even consider you brought an unofficially not supported device to TMO? Im sure had you purchased a T-mobile branded device you probably wouldnt have the same clueless compliant. Your complaints are in-credible.
Anyway, hope you figure stuff out.

[silentjudge]

Is your Galaxy SIII the T-Mobile USA version? Or an ATT or Int'l version?


This makes it sound like you have an ATT version of the phone. Which would explain the poor data speeds on T-Mobile.

Your most likely right. The op probably has the non-AWS S3, giving him Edge (2G) speeds on T-Mobile.

OP, does it say 2G, 3G, 4G or H on the status bar of your phone next to the signal bars?

Sent from my LG Nitro HD

[cagespear]

Is your Galaxy SIII the T-Mobile USA version? Or an ATT or Int'l version?


This makes it sound like you have an ATT version of the phone. Which would explain the poor data speeds on T-Mobile.

It is an ATT version. I had got it unlocked after buying it from ATT and using it on their network for couple of weeks. Can you please throw some more light on the specific settings which we could over-ride for it to work "normally" on T-Mobile ?

Thanks a ton!

-Amit

[cagespear]

Dude, post what you want when you want, but your rant is lame. Day 1? Try trouble shooting before bashing a network on these boards. If you don't know the facts, then how do you expect anyone not to call you out especially with your lame *** complaint that on the surface would point to user problem and not network - given the ignorance you displayed its a fairly easy assumption. I don't usually complain about something day 1 or from one given location - and not knowing the facts it sounds like thats what you probably do just given this post. Try the phone elsewhere too. Don't be a chicken little and start screaming "the sky is falling". In addition did you even consider you brought an unofficially not supported device to TMO? Im sure had you purchased a T-mobile branded device you probably wouldnt have the same clueless compliant. Your complaints are in-credible.
Anyway, hope you figure stuff out.

For the Nth time - I realised my mistake about the harsh title as others pointed it out. I wanted to go back and change the original post but it won't let me. Please correct me if I'm wrong but I don't see any way to edit my original post. For what I read, you can't change your original post after some specific time.

I wanted to get some ideas from the forum to at least know what to do next. Before I posted, I had already lodged complaint at TMobile and also did speedtests and didn't know what to check next - so I don't agree with your "sky is falling" remark. Also, apart from the rants on my rants (which I accept is largely due to the harsh title/contents), I did eventually get relevant replies from the forum - so I believe posting it was not a bad idea at all.

"In addition did you even consider you brought an unofficially not supported device to TMO?" - Well, for what i "read" the phone was supposed to work normally across all networks after unlocking but I guess I was wrong .

[clock3687]

It is an ATT version. I had got it unlocked after buying it from ATT and using it on their network for couple of weeks. Can you please throw some more light on the specific settings which we could over-ride for it to work "normally" on T-Mobile ?

Thanks a ton!

-Amit

OP,
Where are you located? T-Mobile's 3G/4G isn't everywhere. Check your zip here to make sure your in a 3G/4G area.

T-Mobile 4G is located on a certain band that most AT&T phones do not have. If you have the AT&T version of the SGIII then you won't be able to access T-mobile 4G. The long and short of it is if that's the case, I'd dump the T-mobile prepaid and move over to something like Straight Talk prepaid on the AT&T network.

Good Luck.

[cagespear]

I had already done speed tests using same app. As others point out, at this point, it seems to be more of an issue due to the phone with factory ATT settings.

Thanks for your reply.

[8_8]

Like everyone had safely assumed from reading the op's initial comments: It's a user issue. Nothing wrong with T-Mobile's "4G LTE" network... He then tries to mask his technical ignorance by saying something about how T-Mobile said it was something wrong with the T-Mobile tower near op's location and that T-mobile engineers were looking into fixing it... What happened? Didn't T-Mobile fix the problem that was causing your phone to not work properly, cause again you seem to enjoy pointing fingers at parties that have nothing to do with your lack of knowledge on how to use a phone. May I suggest you switch to a feature phone? Those work with little configuration as long as the phone is unlocked and it has the proper bands.

Your attitude just seems wrong. Hopefully someone will overlook your lack of tact and throw you a bone. Good luck trying to figure out how to use your phone. About the only advice I can give is have you checked to make sure the battery is in the phone and that it's charged? Phones won't work without a battery and it has nothing to do with what network you're on.

Good luck buddy. I hope someone figures stuff out for you...

[icepick]

It is an ATT version. I had got it unlocked after buying it from ATT and using it on their network for couple of weeks. Can you please throw some more light on the specific settings which we could over-ride for it to work "normally" on T-Mobile ?

Thanks a ton!

-Amit

There aren't any. Your phone will not work on T-Mobile's 3G/4G networks at this time. After the modernization project finishes later this year, it will, if you are within the areas they are upgrading.

[cagespear]

Like everyone had safely assumed from reading the op's initial comments: It's a user issue. Nothing wrong with T-Mobile's "4G LTE" network... He then tries to mask his technical ignorance by saying something about how T-Mobile said it was something wrong with the T-Mobile tower near op's location and that T-mobile engineers were looking into fixing it... What happened? Didn't T-Mobile fix the problem that was causing your phone to not work properly, cause again you seem to enjoy pointing fingers at parties that have nothing to do with your lack of knowledge on how to use a phone. May I suggest you switch to a feature phone? Those work with little configuration as long as the phone is unlocked and it has the proper bands.

Your attitude just seems wrong. Hopefully someone will overlook your lack of tact and throw you a bone. Good luck trying to figure out how to use your phone. About the only advice I can give is have you checked to make sure the battery is in the phone and that it's charged? Phones won't work without a battery and it has nothing to do with what network you're on.

Good luck buddy. I hope someone figures stuff out for you...

Thank for summarizing the whole thread. As for 'masking technical ignorance', please don't try to make assumptions of your own (I made some and still trying to reply to the rants). T-Mobile Customer Care had some issues going on with one of the towers at the time and they "suspected" it might be causing the issue and that added to the confusion. I can PM you the service request if you have so much doubt though I'm sure you have better things to do

If only I could edit my original post, it would save you/me a lot of time.

Anyways, thanks to everyone for the help and I apologize for being a jerk and posting without discretion.