$35.00 activation fee

[juschilin]

Recently signed up via customer service for two Samsung s3. Virgin Mobile rep was extremely helpful even got the $10.00 bundle voice mail plan for $5.00

My issue is that I was charged $35. 00 activation fee for both lines. Want expecting this charge.

Can these charges be waived?

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[WorldIRC]

It's on your paperwork.....

[juschilin]

It's on your paperwork.....

Received the paper work when the phones arrived. Was not expecting a $35.00 activation fee.

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[KRZR101]

If it's a current promotion that you're supposed to get, just call Bell and they will be credited. I know when I signed up during a free activation period and I was charged the activation fee and when I called they said they would credit me next month.

[VirginMobileCan]

Hey There!


We do have an activation fee on some plans, but if you have a promotion on your agreement we can definitely take a look. Give us a shout at 611 and we'll check it out!

Lots of Love,
Virgin Mobile