Triumph help needed. pc wont recognize when phone is plugged in.

**tbicker** · 08-09-2012, 06:22 PM

I plugged in the usb cord into phone and pc. Pc not recognizing phone. Tried two other pcs same thing. I plugged in my optimus v and the pc recognized it right away. Is there any setting i can change on my triumph or is there any tricks i can try to force my pc to recognize my triumph. Thanks,

**cpcollector** · 08-09-2012, 06:31 PM

Download the Motorola drivers.

Sent from my Triumph using HowardForums

**tbicker** · 08-09-2012, 07:09 PM

Yeah i did install drivers and checked and unchecked debugging. Not sure what else to try.

**Zezrs** · 08-09-2012, 08:27 PM

Do you get a notification on your phone that says a USB cable has been plugged in?

Sent from my MOTWX435KT using Tapatalk

**tbicker** · 08-09-2012, 09:09 PM

No. Got nothing. It will only charge my phone. No usb symble on phone or any pc notice. Any help would greatly be appreciated.

**cpcollector** · 08-10-2012, 12:41 AM

is your phone rooted?

Sent from my Triumph using HowardForums

**Zezrs** · 08-10-2012, 02:08 AM

I think it might be a defective USB port. A friend of mine had the same problem with the computer not detecting it and he sent Virgin Mobile an email and got a free replacement which does not have this issue.

Sent from my MOTWX435KT using Tapatalk

**primetechv2** · 08-10-2012, 08:46 AM

Can you plug it into a desktop, from the back not the front (e.g. the powered ports)? Are you using the original USB cable? Can you plug it into a different place?

If you go into Control Panel > System > Hardware tab (on XP) > Device Manager, you should see all the devices that are visible but not properly installed... right-click and delete them. Then plug in the Triumph again.... or there should be a Scan for Hardware menu option.