I agree about the bill! I have another Wind plan and was looking at the latest bill, was about 4 pages long. Not ONCE does it have a place that shows what the HST is on the total amount owing! Completely useless if I want to use this as a business expense.
I decided to hold off on getting a new phone and just cancelled the order.
One thing you guys might not know of is the CCTS which is the group that handles telco escalations. I've used them a few times and they're amazing, always got everything resolved. So for anyone who is getting screwed over by Wind like the person on the student plan, file a complaint with the CCTS, I guarantee you'll get it resolved. I had to do that for Bell because on my FibeTV that I had installed 11 months prior I started getting a new bill for $100 and they were saying it was to install a new phone jack even though I already had one and this was 11 months ago. Bell called me and refunded it all. I also used it for Virgin Mobile because I bought a phone online over a year ago and they never shipped it and couldn't figure out how to refund me. CCTS got it fixed and my refund as well. It's also free, you don't pay anything.