Topping-Up your VM account.
What is a Top-Up ?
It is simply adding money to your Virgin Mobile USA account.
How do I Top-Up ?
You may add money to the cash balance of your Virgin Mobile account by using one of VM's Top-Up methods.
You can Top-Up your account by:
(1) registering your credit/debit card or PayPal account (a "registered payment method")
or (2) buying Top-Up cards at any of thousands of retail locations and adding the Top-Up card value to your account from your Virgin Mobile phone, on virginmobileusa.com, or by calling Virgin Mobile At Your Service at 1-888-322-1122. If you Top-Up your account by contacting Virgin Mobile At Your Service, you may be assessed a processing fee.
Top-Up cards come in increments of $10, $20, $30, $50 and $90. Sales taxes and, in certain states, regulatory fees, apply.
You may Top-Up in any amount between $10 and $120. The maximum amount you may Top-Up in a single day is $150, and the maximum cash balance allowed in an account at one time is $400. The value of any Top-Up amount or card cannot be applied to any other wireless service.
What is Auto Top-Up ?
You may automatically Top-Up your account ("Auto Top-Up") by deducting an amount from your registered payment method and adding it to your Virgin Mobile account as follows:
If you are on a Pay As You Go Plan,
(1) once every 90 days;
or (2) when your account balance falls below $5.00.
If you are on a Monthly Plan,
when your account balance falls below $5.00.
You can set up, modify, or cancel your Auto Top-Up preferences at
www.virginmobileusa.com or by calling Virgin Mobile At Your Service at 1-888-322-1122.
No charges will be placed on your registered payment method following (1) your removal of your registered payment method through the VM website at
www.virginmobileusa.com or by calling Virgin Mobile At Your Service at 1-888-322-1122; (2) VM's termination of your Monthly Plan due to payment failure through your registered payment method; or deactivation of your account.
Paying For Your Virgin Mobile Service:
Beyond Talk Plans
Your Beyond Talk Plan monthly cycle starts on the day of the month that you purchase the Beyond Talk Plan. VM will deduct all monthly recurring charges for your Beyond Talk Plan from your cash balance every month. If you have an insufficient balance and have authorized a registered payment method, VM will charge your registered payment method. If you do not have sufficient funds in your account and have not authorized a registered payment method, or the charge to your registered payment method is declined, your Beyond Talk Plan subscription will be terminated.
Pay As You Go Plans
Your Minute Pack, Data Pack and Messaging Pack 30-day cycle starts on the day of the month that you purchase the Minute Pack, Data Pack or Messaging Pack. VM will deduct all monthly recurring charges for your Minute Pack, Data Pack and/or Messaging Pack (as described below) from your cash balance every 30 days. If you have an insufficient balance and have authorized a registered payment method, VM will charge your registered payment method. If you do not have sufficient funds in your account and have not authorized a registered payment method, or the charge to your registered payment method is declined, your Minute Pack, Data Pack and Messaging Pack subscriptions will be terminated, you will lose any unused Messages and data, and, unless you purchase an additional Minute Pack by 11:59 p.m. Pacific Time on the day your last Minute Pack is set to expire, unused minutes will not roll forward.
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Originally Posted by fayzkid
More Great VM info can be found here...Topping-Up your VM account.
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