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Thread: Will Auto-Pay Work If I Run Out Of Minutes?

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    Will Auto-Pay Work If I Run Out Of Minutes?

    Need a new line with PP (new customer in area where T-Mo/Virgin has no signal) and want to know what happens if I run out of minutes on the 1200 talk/text/limited data plan. If I set up my credit card with auto-pay and run out before the 30 day plan expires, will it automatically add another $29.99 amount and start everything over?
    Btw, I plan on buying/using a Droid 2 Global that a friend has for sale. Assuming all features will work on it with PP? Thanks for the help!

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    Quote Originally Posted by jimxx200 View Post
    Need a new line with PP (new customer in area where T-Mo/Virgin has no signal) and want to know what happens if I run out of minutes on the 1200 talk/text/limited data plan. If I set up my credit card with auto-pay and run out before the 30 day plan expires, will it automatically add another $29.99 amount and start everything over?
    Btw, I plan on buying/using a Droid 2 Global that a friend has for sale. Assuming all features will work on it with PP? Thanks for the help!
    What you're describing is an on demand feature. PPC corporate does not offer this service, but some dealers do.

    The other option is to load a $10 or $25 PIN. While you're on the TnT1200 monthly plan, that $10 or $25 cash balance will be available to use for overages, but at the TnT1200 listed overage rates.

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    Quote Originally Posted by Boz1 View Post
    What you're describing is an on demand feature. PPC corporate does not offer this service, but some dealers do........
    I'm not sure that any "on demand" renewal, offered by anyone, will be as instantaneous as most may expect or need it to be. It is possible that you would have up to a 23hr 59min lapse before 'auto renewing' happens. Your account is not monitored in real-time with any of these on-demand renewal setups - it is polled once every 24 hours. So if you run out at 2pm and your account balances were just polled at 1pm, you will be waiting until the following day for the auto renew to happen when it is again polled at 1pm.
    I recently tested the "don't mention a PP Dealer by name" rule here on PP Hofo......trust me, it is still in effect - got me a 7 day ban.


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    The on demand service that I'm thinking of allows the customer to set their own threshold, so it is very customizable. Even so, keeping a small cach balance would still be a good idea.

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    Problem solved with a popular dealer! This should work out just fine and thanks for the suggestions and reply's!

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    Quote Originally Posted by Boz1 View Post
    The on demand service that I'm thinking of allows the customer to set their own threshold, so it is very customizable. Even so, keeping a small cach balance would still be a good idea.
    Ok...my point, which I thought was clear in my last post, is that none of them will auto-renew immediately/instantly/right away after you use your last talk minute or your last kb or your last text, regardless of any thresholds one may set.

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    Quote Originally Posted by tracnet View Post
    Ok...my point, which I thought was clear in my last post, is that none of them will auto-renew immediately/instantly/right away after you use your last talk minute or your last kb or your last text, regardless of any thresholds one may set.
    Thus, the cutomizable threshold and the use of a cash balance to meet any particular customers' need.

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    Quote Originally Posted by Boz1 View Post
    Thus, the cutomizable threshold and the use of a cash balance to meet any particular customers' need.
    "Any customers needs" is a stretch.

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    Quote Originally Posted by jimxx200 View Post
    Problem solved with a popular dealer! This should work out just fine and thanks for the suggestions and reply's!
    Another Hooked Fish! The idea of this feature is good in concept but the true purpose is to get you under that dealers spell $$$

    As has been said by tracnet there is still a delay it is not automatic and I believe you would receive a low balance text straight from PP.
    I would prefer ti just leave a cash balance and eliminate the middleman. Most fee based services touted by said dealer are available to all for free via the PP live chat.
    Last edited by davefrdd99; 08-23-2012 at 11:58 AM. Reason: added comment

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    There would have to be developed (ideally; would be a plus) a type of "account empty threshold", as opposed to simply a scheduled task, which is what "Auto Pay" deals really are. But then, even looking at postpaid-style accounts (as they unfortunately currently exist), all you've got is a monthly "package" you're working on, and when exhausted you're subject to overage charges.

    Just expressing my ideal, I think communications services (all aspects), whether postpaid or prepaid, should be available like gasoline at a metered pump, with a per unit price on each aspect. Use what you want, and pay for what you use. No waste, no gouging, no guessing. Store the potential usage in your own tank (prepaid) or rely on the distributor's pumps to record usage in real time (bill me later). For the sake of respecting the limitations of the "pipe," their could be monthly limitations of some sort, to encourage the user to tailor their use in a practical way (preferably throttling as opposed to capping).

    Can you imagine having to "subscribe" to some entity on a monthly basis for gasoline usage? Wonder who would make out well in that setup. No. We pay for an amount stored in our tanks, and use it as we like. Of course it's been figured out how to take advantage of us in that scenario as well.

    And can you also imagine how big the "pipe" would have to be to accommodate all the users who want to switch all of their personal as well as business communications use to cellular data, with no restrictions? Maybe that's what's being planned for, and what's ahead of us, but wow, at what cost?

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    To the OP: There is none basically, but it is nice to get a text from page plus saying I am low balance (on standard plan). Keeping a balance is the best.

    However, there is a company now that is trying to do the "on demand" with minutes w/ roll over (at long as you use less then 1200 minutes per month):

    http://puretalkusa.com/mobile-flex-plan.php

    It *sound* like they are charging like "post pay plan". You will be charge $10 if you use less 130 minutes, but you will be charge $20 if you use between 130 and 325 minutes. And so on. But I am not 100% sure.

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    Quote Originally Posted by davefrdd99 View Post
    Another Hooked Fish! The idea of this feature is good in concept but the true purpose is to get you under that dealers spell $$$

    As has been said by tracnet there is still a delay it is not automatic and I believe you would receive a low balance text straight from PP.
    I would prefer ti just leave a cash balance and eliminate the middleman. Most fee based services touted by said dealer are available to all for free via the PP live chat.
    FYI, this is not my first go around with PP. Had a bad experience with them 3-4 years ago when I was told by their c/s rep that it was fine to activate (and they did) my Palm Centro. All worked well for 4-6 months and then one day I had no mms. Called in and c/s rep said it just needed a reset and after holding for 20 minutes, he hung up. I then discovered my phone was dead (business line) so I call back and it took me 2 hours to rescue the number and I had to scramble to get another phone. At that time, PP would sweep for any smart/semi smart phones and shut them off. I said no more and ported out my biz line and two others. Those days, c/s was dismal and if you asked any questions, they would simply hang up.
    Fast forward to today..I'm going with the widely know dealer for the program and give it a shot. Time will tell if she delivers.

    Btw, not sure what dealers spell you are talking about..there is no up charge and I have read many positives on her over the years..fingers crossed.

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    Quote Originally Posted by jimxx200 View Post
    FYI, this is not my first go around with PP. Had a bad experience with them 3-4 years ago [...] Fast forward to today..I'm going with the widely know dealer for the program and give it a shot. Time will tell if she delivers.
    I only started using Page Plus a few months ago, but I've seen several people in this forum say Page Plus customer service used to be bad but is now good. There doesn't seem to be much need to use a dealer anymore. My own experiences with Page Plus have been pretty good. That said, the online chat has been better for me than the email support. Their email replies seem to be copied and pasted rather than specific to my messages. The online chat, on the other hand, is great.
    Last edited by Slinkwyde; 08-23-2012 at 08:48 PM.

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    Quote Originally Posted by jimxx200 View Post
    FYI, this is not my first go around with PP. Had a bad experience with them 3-4 years ago when I was told by their c/s rep that it was fine to activate (and they did) my Palm Centro. All worked well for 4-6 months and then one day I had no mms. Called in and c/s rep said it just needed a reset and after holding for 20 minutes, he hung up. I then discovered my phone was dead (business line) so I call back and it took me 2 hours to rescue the number and I had to scramble to get another phone. At that time, PP would sweep for any smart/semi smart phones and shut them off. I said no more and ported out my biz line and two others. Those days, c/s was dismal and if you asked any questions, they would simply hang up.
    Fast forward to today..I'm going with the widely know dealer for the program and give it a shot. Time will tell if she delivers.

    Btw, not sure what dealers spell you are talking about..there is no up charge and I have read many positives on her over the years..fingers crossed.
    jimxx200,

    I was not trying to dis you, I just have a personal issue with the dealer you have teamed up with. In fairness the dealer in question no doubt offers many value added services that can make your life easy if you need them. My beef is that she continually denigrates all other dealers as just discount Pin Pushers and claims that she can offer services that are available only through her. I call BS on many of her claims and simply want to let folks know that most of the services she offers are available for free and from the same Parent company Page Plus via the online chat. She has some good and beneficial programs but to claim they are only available from her and if you go anywhere else you are on your own is self serving and just not completely true. You should make your own decisions bases on facts not just hype. There is nothing wrong with a dealer getting paid for value added services but it is wrong to mislead folks into thinking what you have to offer is exclusive.

    As to the problems with PP customer service in the past I can not say as I was not here. I only know I have had zero issues in the 6 mos or so I have used then and have saved more than a couple bucks using so call discount Pin Pushers and the Free Online Chat service provided now.

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