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Thread: virgin mobile Return policy?

  1. #1
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    virgin mobile Return policy?

    I have a HTC ONE V that has been giving me trouble(Virgin more so than the phone) and i want to return it.

    The return policy is 30 days right?

    and how long does it take for them to refund my cash?

  2. #2
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    Quote Originally Posted by fayzkid View Post
    I have a HTC ONE V that has been giving me trouble(Virgin more so than the phone) and i want to return it.

    The return policy is 30 days right?

    and how long does it take for them to refund my cash?
    You don't get a refund, you get a warranty replacement shipped overnight.

  3. #3
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    I should be able to get a refund. I've only had the phone 2 weeks or so. If I return it I should get refunded right?

    Sent from my ADR6350 using HowardForums

  4. #4
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    Quote Originally Posted by fayzkid View Post
    I have a HTC ONE V that has been giving me trouble(Virgin more so than the phone) and i want to return it.

    The return policy is 30 days right?

    and how long does it take for them to refund my cash?
    I have no idea but


    Phones purchased directly from Virgin Mobile may be returned for a full refund within 30 days of purchase. You must have the original receipt, packaging materials and all components. Please contact Virgin Mobile Customer Care at 1-888-322-1122 for instructions.
    http://www.virginmobileusa.com/30-day-guarantee
    SO, yes call them and you will get money back. If you want to buy another phone, I suggest you get Elite since it supports the $25 plan.

  5. #5
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    the website says refund within 30 days; I've never had to return anything, so I don't know how smooth the process is.

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