Well from Fido's justifiable point of view, if they are on a 3-yr plan with a subsidized phone that is not available on the 2-yr plan then they shouldn't be able to switch. I am not even on a contract right now and I can't get a 2-yr plan with a phone that is available on a 3-yr plan (the iPhone). I have to go on a 3-yr plan to get the iPhone. Fido could ask for a payment in order to allow people on 3-yr plan subsidized phones to go on the less expensive 2-yr plan (in order to compensate Fido for what they feel is not an expensive enough plan to get the subsidy Fido had provided for the phone that was only available on a 3-yr plan). But, Fido has chosen not to. It's not 'just to change to this plan' as you say. It's to do that and pay Fido a lot less money over your remaining contract period. If you ran a business and people signed contracts to pay you a certain amount of money over the contract period would you suddenly let them walk in and pretend the contract did not exist?
Originally Posted by Paolo
I don't blame Fido for not changing people's plans mid-contract though as the whole idea behind a contract is you are committing to something. Fido is not forcing anyone to sign a contract (ie the 'plan decision [you] made a few years ago). People do it of their own free will and know the choices before they sign. If people want to be able to switch plans at will and suddenly pay Fido less money they should not sign a 3-year contract and not take the subsidy, but go on a monthly plan and forgo the subsidized phone. Or, they should take their business elsewhere. I am sure other carriers don't allow you to break contracts mid-stream with no penalty as that is bad business practice. If they do, then you should switch to them once your contract is up.
I can't get as good a 3-yr contract as I am getting with Fido with any of the competitors (certainly not the free iPhone 5 I am getting). I could care less what happens once I sign the contract. Why? Because I signed a contract. I'll review things again in 2015.
Virgin 6GB Unlimited Canada Voice & Worldwide Text/Picture/Video messaging, VM, C#ID, CW, CC
$45 + HST