So I called Verizon and stated I want my minutes to start on the 1st of each month.
For example, this month has 30 days, so the 30th would be the last day. Next month has 31 days, so the 31st would be the last day of the cycle.
When I first called, they stated that it was possible and it would be done. When I verify online, it states the cycle ends on the 1st and starts on the 2nd. I went ahead and called and they stated that since the 30th and 31st don't occur every month, I have to pick either the 29th or 2nd for the minutes to start.
Is that correct or is there a way to make the minutes start on the 1st of the month?
Thanks for your help.
The billing cycle date is the date the cycle ends. I've never seen one on the 30th or 31st because its hard coded and can't change monthly. I've seen the 29th and 1st for a cycle but not the other two. I think that is correct.
Thanks for everyone who replied. I think it's crazy how we know more than reps on those forms.
I guess it doesn't matter when it starts. It just makes it easier to know when the cycle resets.
I would say over half the confusion with reps is when people don't know what they are asking for i.e. "billing date".
One more thing to remember is that Verizon may not have billing available for the 1st of the month in all markets. Was the same when I worked at At&t.
If I'm annoyed and you're annoyed, does that make us a paranoid ??
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If I am not wrong, all cycles ending on the 10th would have the same due date, etc. Right?
I don't understand why people always want their bills due on the first of a month? If its a money issue you can pay your bill ANYTIME, even if you are paying early (yes- months in advance)
I paid my Verizon bill several months in advance when my credit card company was having a bonus cashback day.
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