Page 4 of 4 FirstFirst 1 2 3 4
Results 46 to 49 of 49

Thread: PayLo $15 for 90 Days Will No Longer be Available

  1. #46
    Join Date
    Dec 2010
    Posts
    150
    Feedback Score
    0
    The VM saga continues.

    I think I'm in good shape. CS has always been helpful to me. But the VM accounting system seems to change every day, and not necessarily for the better.

    A week ago, when my 90 days expired and didn't auto top-up, I got CS to fix my auto top-up settings to add $20 once every 90 days. Just what I wanted, but I didn't see that plan in the past.

    Yesterday I got two letters in the snail mail from VM. The contents were almost identical. Two pages of legalese. There was just one difference. One said my auto top-up would add $21.60 every 3 months. The other one said it would add $97.20.

    I think the $97.20 is a mistake. Just to be sure, I logged in to my account to see what it said.

    Eventually I did find my auto top-up was $20, but the first thing I saw claimed my next payment would be $0.00 due in 3 months. Do I get a choice?
    Attached Images Attached Images  

  2. #47
    Join Date
    May 2013
    Location
    Mid-Atlantic
    Posts
    29
    Carrier(s)
    Virgin Mobile PayLo
    Feedback Score
    0
    Yeah, the written communications from VM are not the best and often contain conflicting information. BTW I have never seen that screen you attached - guess I need to go log in And BTW the VM rep may have given you that $20 credit we all got if you never had it applied to your acct. before.
    AnciusD I still think a call may be worth your time. Just plan on spending 30 minutes or so.

  3. #48
    Join Date
    Dec 2010
    Posts
    150
    Feedback Score
    0
    To see the screen I posted above (and to see if you have a free plan , just click on "Account history". What did you think it would show you? Account history?

    By the way, you can see on the below attachment, VM thinks I have the Samsung Montage. Close enough. I actually have the Samsung Mantra, but they both start with M.
    Attached Images Attached Images  

  4. #49
    Join Date
    Apr 2013
    Posts
    17
    Feedback Score
    0
    Ha! My account also is saying I have the Montage, but I actually have an ancient Samsung flip-phone. (Hey, your screen grab above is displaying your phone number)

    Quote Originally Posted by MiFi_online View Post
    To see the screen I posted above (and to see if you have a free plan , just click on "Account history". What did you think it would show you? Account history?

    By the way, you can see on the below attachment, VM thinks I have the Samsung Montage. Close enough. I actually have the Samsung Mantra, but they both start with M.

Page 4 of 4 FirstFirst 1 2 3 4

Similar Threads

  1. Replies: 3
    Last Post: 05-16-2012, 01:25 PM
  2. when will windows se be available for I-Mate users ????????
    By starly 2004 in forum Windows Mobile (Before 7)
    Replies: 0
    Last Post: 05-21-2004, 04:19 PM
  3. Replies: 3
    Last Post: 02-06-2004, 03:57 PM
  4. When will LG 4010 be available for Hardware Upgrade?
    By j0nb in forum Rogers Wireless
    Replies: 2
    Last Post: 12-30-2003, 09:09 PM
  5. Replies: 2
    Last Post: 11-16-2003, 04:29 AM

Tags for this Thread

Bookmarks