Elpidio, glad your problem was solved. Mine looks like it's solved too but I took bpaulson's advice and called tracfone cust service instead of stead talk. I waited less than 5 mins to get to them while usually have to wait for more than 30 mins to get to straight talk. I called straight talk 4 times, got 2 new sim cards but still didn't get my number back. The last time I called they even said that I couldn't get my number back ever! But tracfone got it back for me, tied my number to the new sim that they are sending out (something straight talk said impossible). Looks like they even activated it already because when I tried to call the number, it went to voice mail.