crap, you should better tell them on face book and e mail firstname.lastname@example.org
I recently activated a WIND sim card and phone line on their $29 plan:
When I was at the store, the service rep revealed that it is a dealership, so he cannot provide me with the $50 dollar credit for either bringing in your own device or a Nexus 4: http://www.windmobile.ca/en/Pages/nexus4.aspx
Instead, he told me to either activate it in a flagship Wind store or call Wind to receive the credit. I did the latter, but I was rejected by the CSR since I am on the "BTS" plan. Indeed, the terms and conditions did not state the BTS plan (or "$29" plan) is on it.
My friend has a different experience however at a different store. He activated on the same BTS $29 plan as I was at the same time, and was also offerred the $50 credit for bringing in his own phone. If he receives the credit, I would finding this discriminatory and inconsistent.
If I can obtain the $50 credit bill on my friend's BTS plan as evidence; can I make a case for Wind to give me my credit as well?
The guy screwed you over. Was he Indian?
I called in about this issue as well. I had to read the fine print 3 times, and it still wasn't clear. Basically it said anywhere after from your first month of paid service, to the second month.
Essentially the credit will be applied from 30-60 days service.
If I don't get my credit after the second month, I'm going file a CCTS complaint for bait and switch.
I ported over to Wind yesterday. They told me the $50 credit won't be applied on the first bill. It'll be on the second bill. I went to a wind dealer, not a flagship wind store. The op got screwed. Was the rep Indian or Chinese?
always go to a corp store, they give you everything
It looks like they are no longer offering the BYOP $50 credit deal.
I activated my N4 in Calgary at Chinook Mall, and never got the BYOP credit. I called in and they are unaware of any such promotion. Anyone have a copy of the web page so I can at least try to dispute it?