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Thread: Unlock code void Telus Note II warranty?

  1. #1
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    Unlock code void Telus Note II warranty?

    I am having a discussion with someone concerning unlocking a Telus Galaxy Note II and I would like to get an opinion.

    My research says that purchasing an unlock code will not void a warranty. The owner with the phone is with Telus, so I will have to assume that the phone is purchased on a subsidized plan.

    Is this the case? The other guy says Telus will void the warranty if he unlocks it so I just want to make sure there is no new policy, etc. My Google-fu says that unlocking is safe.

    Thanks!
    Galaxy Note II on Bell JB

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    Re: Unlock code void Telus Note II warranty?

    Your unlock code will not void the manufacturer warranty. Also if you do some searching you can do it for free without the code and without voiding the warranty.

    Sent from my Samsung Galaxy Note 2

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    Thanks again I think you are talking about this:
    http://galaxynote2root.com/galaxy-no...galaxy-note-2/

    I only recommended the method I typically used to unlock, which was through cellunlocker.net who were never cheap in the first place (but I am picky and had good service from them in the past).

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    Quote Originally Posted by chriskwarren View Post
    Thanks again I think you are talking about this:
    http://galaxynote2root.com/galaxy-no...galaxy-note-2/

    I only recommended the method I typically used to unlock, which was through cellunlocker.net who were never cheap in the first place (but I am picky and had good service from them in the past).
    The code basically triggers the same thing that the workaround method you linked to. Same difference for warranty

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    Re: Unlock code void Telus Note II warranty?

    Unlocking has nothing to do with warranty. Rooting will void the warranty.

    Sent from my SGH-I317M using HowardForums

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    Quote Originally Posted by WPGHTC View Post
    Unlocking has nothing to do with warranty. Rooting will void the warranty.

    Sent from my SGH-I317M using HowardForums
    Rooting "may" void your warranty if the cause of fault is deemed to be as a result of software modification.

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    Unlocking the phone will not void the warranty. However, if you're not a Telus customer and you require service on the device, they will not service it for you. You'll need to open a Telus account if you do have problems with it down the road.

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    Quote Originally Posted by B407 View Post
    Unlocking the phone will not void the warranty. However, if you're not a Telus customer and you require service on the device, they will not service it for you. You'll need to open a Telus account if you do have problems with it down the road.
    A prepaid account will suffice.

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    Re: Unlock code void Telus Note II warranty?

    chriskwarren,

    It will not void manufacturer warranty. However, I have also come across dealers asking if any modification made to the devices and someone would voluntarily tell them "unlocking"... Then they may ask these subscribers if the unlocking through the official, proper channel i.e. Pay TELUS $35 for the qualified devices, and warranty may not cover any problem caused by unsanctioned unlocking, etc.

    It is your choice to go with whatever unlock codes provider. Just like I have been plugging DC Unlocker for modems and our HoFo sponsors for other handsets. But for me and many who have unlocked the Jelly Bean powered Samsung handsets by reinitializing the network lock code generation with encryption being turned off (i.e. essentially change the code to 000000), it just take less than a minute and cost zero dollar. Now, how can anyone beat that?

    Last edited by HC - NO "i"; 02-04-2013 at 04:21 PM. Reason: Sceenshot added
    --

    HC - NO "i"
    I am NOT "the" HC, we are TWO different individuals!


    "If we amplify everything, we hear nothing!" - Jon Stewart, Comedian

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    Turns out the guy says he has some kind of third-party warranty sold to him by Telus that says the device cannot be unlocked. I'm still not sold on the fact but I have to take him at his word (I can see bootloader unlocking).

    Thanks guys I'll continue to unlock my device lol

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    No nonsense unlock

    chriskwarren,

    We are not even talking about unlocking the BL/SBL. It is just picking the provider lock. If the very same can be done by paying TELUS $35 for the 8-digit code without voiding any warranty from the manufacturer, why would be any different with the 3rd party "warranty" underwriter? I say they are pure nonsense. Enjoy your freedom

    Launching the Phone key pad > *#197328640# > UMTS > Debug Screen > Phone Control > Network Lock > PERSO SHA256 OFF > SHA256_ENABLE_FLAG [0] > ServiceMode menu Back > NV Lock Data INITIALIZ > PERSO_NV_INIT is SUCCESSFUL

    No cable, No root, No download, No sideload, No install, No charge, just needs stock Jelly Bean firmware and a minute or 2.
    Last edited by HC - NO "i"; 02-05-2013 at 03:39 PM.

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    @HC: I am in agreement with you. Unfortunately, the guy I am in discussion with says his warranty forbids it in his fine print, so I need to take him at his word. I have not heard of nor seen this type of thing myself.

    If it were me the phone would have been unlocked long ago lol...I was just trying to help a guy out but his mind seems made up. I just wanted to get another opinion and to make sure my advice was sound.

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