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Thread: Problem with ZTE Merit

  1. #1
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    Problem with ZTE Merit

    I have a zte merit and when i shut it off or turn it on the blue tracfone screen goes crazy blinking on an off also when i try an view my pictures it does the same thing any ideas what is wrong.

  2. #2
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    Re: Problem with ZTE Merit

    Either a software glitch or hardware. Do a factory reset. Backup your apps and contacts. App backup and restore is great if you're not rooted.

    Sent from my PantechP9090 using HowardForums

  3. #3
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    how do i go about doing a factory reset

  4. #4
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    Quote Originally Posted by jp82 View Post
    how do i go about doing a factory reset
    To hard reset your ZTE, power off the handset. Simultaneously press and hold the "Volume Down", "Camera" and "Power" key for 10 seconds. Touch the "Menu" sensor key. Scroll to "Wipe Data/Factor Reset" and then press the "Camera" button. Scroll to "Yes Delete All User Data" and press the "Camera" button. Press the "Camera" key again to reboot the device.

    IDK if all ZTE has the same procedure but verify that these options exist first prior to doing anything, like everything else, back up your data because this procedure if it works will bring your phone to the day you first turned it on. Good Luck and let us know if it works.

  5. #5
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    when i try the factory reset a message comes up like this

    Install from sdcard...
    Finding update package...
    Opening update package...
    Verifying update package...
    E: failed to open/sdcard/update.
    zip(No such file or directory)
    E:signature verification failed
    Installation aborted.

  6. #6
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    Quote Originally Posted by jp82 View Post
    I have a zte merit and when i shut it off or turn it on the blue tracfone screen goes crazy blinking on an off also when i try an view my pictures it does the same thing any ideas what is wrong.
    It is clear that ur phone software must be defected or may be malfunctioning, so u can try doing hard reset and get all the setting to standardised.Back up all the data before doing this.This might fix the problem if not contact ur service provider or manufacturer for warranty service, they will help u out according to the option u got.

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