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Thread: Official T-Mobile Device Subsidy Unlock Procedure

  1. #1
    Join Date
    Jul 2008
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    I don't believe store reps can do it, well actually they could, but it's not in their scope of support. This is what you need:

    ATTN: SIM Unlock Team,
    Full name,
    Mobile phone number,
    Alternate contact phone number (optional)
    Email address (optional)

    Send a single page fax, with both the fax header and the receipt on the same page. For most people the single page seems to work, if not send 2 pages, the receipt being on the second page.

    The t-mobile fax number is: 1-813-353-6557

    http://support.t-mobile.com/docs/DOC-1588
    Last edited by i0wnj00; 05-14-2013 at 11:11 AM. Reason: Added official support from T-Mobile link re unlocking

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