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Thread: bluetooth connectivity issue with RAZR MAXX HD

  1. #1
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    bluetooth connectivity issue with RAZR MAXX HD

    So I tried connecting my Bluetooth to my Razr Maxx HD (Jawbone 2) and the problem is a lot of times the connection would be removed from the cell phone during a call and divert back to the handset!

    The Bluetooth is fully charged and the icon on the phone shows that it is connected with the blue icon.

    When this happens, I have to turn off the Bluetooth and then turn it back on to re-connect it but eventually it will lose the connectivity again.

    I even tried a friends Bluetooth thinking that mine might be old and the same problem persisted even with his (Jabra BT10).

    Next troubleshooting I could think of was there was something wrong with the phone. I didn't think that would be the case considering the phone was only one month old.

    Verizon sent me a refurbished phone (which is actually better than the new one in regards to the battery life!).

    I decided that since I got a "new" phone, let me just get a new Bluetooth and everything will be fine. I purchased the Motorola H200.

    Same thing happened with the "new" cell phone and the new Bluetooth. Talking on the Bluetooth and sometimes (not all the time) but enough to make it annoying the Bluetooth would get disconnected and divert back to the handset.

    Has anyone experience this with their Razr Maxx HD and their Bluetooth?

    Is this a common issue with no fix?

    If so, is there anything that I can do to ensure that it remains reliable?

    Thanks in advance for your feedback.

  2. #2
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    me, too.. not sure why bt and razr maxx don't work nicely together.. sorta defeats the purpose of bt...
    Krazy is as krazy does..

  3. #3
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    I found this after doing a search on the internet.

    I found: "Visibility Timeout" default setting at 2 minutes on the bluetooth screen.

    Change it to "never time out".

    Let's see if that works.

  4. #4
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    unfortunately that did not work.

  5. #5
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    I have the same exact problem! Exactly as you described. My BT headset is a Plantronics Legend. I tried all sort of things but none worked! I searched for a solution on the net and nothing. I originally thought the problem was with my BT headset then realized it was the phone.
    Two nights ago Verizon did an upgrade for the phone and included in the fix was a bluetooth issue, I thought great my problem is solved then again today same thing happened! It's definitely a Motorola issue.

    Hope a fix comes fast!

  6. #6
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    even after all this time the problem still exists.

    i do not think there is a fix.

  7. #7
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    Fix for BT headset reverting to handset!!!

    Quote Originally Posted by lgbalfa View Post
    even after all this time the problem still exists.

    i do not think there is a fix.
    Ok I found the FIX!

    Do a "safe mode" search on your device, the following link can provide you with more information.

    https://forums.motorola.com/posts/a4bb1dd1e4

    After I did a safe mode search I found out that "VIBER" was causing the problem, I uninstalled Viber and all is good now.

    Good Luck.
    Ardy

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