Will this be worth trying out when the smartphone part of this company starts offering their service? It looks very appealing.
Sent with the HoFo App
They still give you a free service. They have mobile devices which works very well in wimax area. This person home experience is not for every one of their products. I've had them for a year. Free can not beaten. I had to return a device I had for about 8 months. They refunded $90 out 100. Not too bad. I agree customer service is mostly thru e-mails but they do respond some time after a few days. There are days where you can not reach a live person ...and get send to voice mail all the time. I just use e-mail and wait for a response.
I doubt the smartphone experience will be good at all since it's voip based. I've given up to Voip if you really want a reliable mobile experience.
Freedompop has gotten better since they started but you still should exercise due diligence to avoid the situations that make people feel robbed. Their zip-code locator told me I was in an eligible area and they also referred me to the Sprint map to double check which said I was in a Sprint roaming area. The Overdrive Pro I was ordering was, at the time, advertised as available with "3G roaming" so I ordered it with the intention of switching to the 3.99/mo "3G roaming" plan.
About three weeks later I noticed they were no longer advertising it as "roaming" so I opened a support ticket to double check. It turns out the advertised "roaming" was only within the Sprint network and I would not get any service from partner towers, at which point I asked them to cancel my order. At this time I do not believe they use the word "roaming" at all and when I run my zip code they no longer say I am eligible.
I personally do not believe they are a real scam, but I do believe they exercise sales practices that are poorly thought out and can be misleading. If I were in a truly covered area they would still interest me, but tread with caution and study your account settings carefully to avoid any surprises.
Google’s goal appears to be nothing short of world domination. The technology giant may be working toward a future where it powers our smartphones, our tablets, our computers, the services we access on our devices and the networks we rely on for connectivity at home and on the go.