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Thread: LG840G Unable to retrieve text with movie attached

  1. #1
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    LG840G Unable to retrieve text with movie attached

    So we have two 840Gs. I can take a 15 second video, insert it in a message and send it to my other phone. However, when I go to retrieve the video I get a message saying I am unable to do so... yet it still charges me a minute plus every time I try btw. So why can I send it, but not retrieve it? anything I can do?

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    I mean a text message and not an email btw ... thanks

  3. #3
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    I hope you actually meant sent it as an MMS message and not SMS message.

  4. #4
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    Does the sent message play from the Sent folder of the phone you sent it from?

    Quote Originally Posted by dbrentonbuck View Post
    So we have two 840Gs. I can take a 15 second video, insert it in a message and send it to my other phone. However, when I go to retrieve the video I get a message saying I am unable to do so... yet it still charges me a minute plus every time I try btw. So why can I send it, but not retrieve it? anything I can do?
    Cheers!

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    Yes... it does. Thank you.

  6. #6
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    Can you send MMS from the other phone (the one that won't download)?

    Does it have a strong signal and show a 3G connection?

    What exactly is the wording of the error message?

    Can you access the internet with the phone that won't receive MMS?
    On the cell network, not wi-fi.

    It's possible one phone has a configuration issue.

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