The TF app is working well for my son's phone. Overall, I am VERY pleased with this new TF product. (Androids on TF.) I think they've done a great job with this roll out. I still think the phones themselves could be better, but I appreciate them as the budget friendly models they're intended to be.
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Has never worked for me. Loading for almost a minute and oops server error with any button pressed always.
I contacted Tracfone to ask whats going on and here's what I sent them and here's the response I received.
Trying to get the new app working on my centura android phone and it gives an error trying to use the app. All I get is "Oops server error please try again." when I click on "balance". The "me" & "add card" work fine. This error has been happening since you released the app. I have deleted/reinstalled it many times. Others are reporting the same issue too I see from reviews on the Google Play store.
Did you go to Google Store and found "TracFone My Account app"?
Please remember that a Gmail account is needed for any downloads.
A widget will be added to the handset’s screen which displays:
• Remaining Balance Info (Mins, Text, Data)
• An Add Card button to add airtime
• An Update Balance button to load the new balance
Maybe they will fix it someday.
Now I get a PM from a guy named Alex @ Tracfone.
You need to make sure that the phone's memory is enough to download this application. If you have further questions, feel free to send us an email at TF.CorpResolutionTeam@tracfone.com.
I have plenty of memory Alex. I guess you didn't see that I said the Tracfone app works (the me & add card tabs) except for the balance tab doesn't work. That's what is giving the server error (balance tab). So that would mean I have already downloaded the Tracfone app. SMH
Well, no one tried to say that they're the brightest....
The IT help desk at work always asks if you've tried rebooting when you call about any issues. *sigh*
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