Results 1 to 3 of 3

Thread: Samsung S4: How to Enable Background Data...and reach Google Play Store?

  1. #1
    Join Date
    Jul 2010
    Posts
    6
    Feedback Score
    0

    Samsung S4: How to Enable Background Data...and reach Google Play Store?

    I just finished downloading the T-Mobile update for Android 4.3, but it has caused a glitch that keeps my Samsung GalaxyS4 from accessing the Google Play Store.

    Each attempt to click on Play Store results in being directed to a “Sync” screen, with the message that “Background data disabled.” It wants me to “enable background data.” My only alternatives at that screen are to “Quit,” or click “Enable.”

    However, when I click “Enable,” it takes me to a screen titled “Sync settings.” That screen displays 4 Email accounts that I have, but there is no apparent link to anything having to do with “Background data.” Further, clicking on each of those accounts leads to nothing dealing with “background data.” I have also “sync’d” every connection category (a couple dozen, or so!) that I could find on my S4.

    I have searched through all the S4 Settings (many times), but cannot locate anything that seems to deal with “Enable background data.” I also did a Google search for this issue, but the only seeming helpful reference wants me to go to Settings – Wireless and Networks…, but that specific menu title does not exist in the Samsung S4. [Ultimately, what that reference wants me do is reach a menu choice that ensures “Auto sync data is selected.” However, I see no way within the S4 settings/menus to “Auto sync data.”]

    What recommendations are there for “Enabling background data,” so that I can use the Google Play Store?

  2. #2
    Join Date
    Sep 2005
    Location
    Red Deer, Alberta
    Posts
    128
    Carrier(s)
    Telus Mobility
    Feedback Score
    0
    There was something about having to update the Play store, but I can't seem to relocate the reference.

    Sent from my SGH-I317M using Tapatalk
    Samsung Galaxy SIIX / HTC Touch Pro 2 / HTC Touch Diamond / LG 535 / Nokia 252

  3. #3
    Join Date
    Jul 2010
    Posts
    6
    Feedback Score
    0
    Quote Originally Posted by KuenCh View Post
    There was something about having to update the Play store, but I can't seem to relocate the reference.

    Sent from my SGH-I317M using Tapatalk
    KuenCh,

    Thanks to your comment, I did another Google search, for something LIKE "updating Google Play Store...and that led to the solution.

    I chose the most recent link that seemed useful, which was dated Nov. 23, 2013.

    Solution was quickly achieved by following link advice to..."Empty the cache." Thus, I accessed "Application Manager," selected Google Play Store, and clicked at the bottom: "Empty cache." I had an instant fix: Play Store activated properly right after that!

    Perhaps this will help some other unfortunate soul who updates to Android 4.1.3

Similar Threads

  1. Replies: 0
    Last Post: 03-02-2013, 08:19 PM
  2. Replies: 7
    Last Post: 06-25-2010, 09:35 AM
  3. Replies: 18
    Last Post: 09-27-2007, 04:38 PM
  4. how to remove personal data and keep programs?
    By beatniks3 in forum Windows Mobile (Before 7)
    Replies: 0
    Last Post: 04-05-2006, 07:27 AM
  5. Samsung A670 - How to Get/Put Pics, and Tones
    By srainess in forum Samsung
    Replies: 16
    Last Post: 11-21-2004, 10:17 PM

Tags for this Thread

Bookmarks